Creating a New Quote

There are different ways in which you can create or add a quote in Zoho Billing. You can create from:

Also, you can add quotes to Zoho Billing by importing them from your previous invoicing system.

The Quotes Module

  1. Click the Quotes module in the left sidebar or press shift + e to instantly navigate to the Quotes module.
  2. Click the + New button in the top-right corner of the window or press c + e to instantly create a new quote.
  3. Click the Customer Name dropdown and select a customer. If you’ve not added any customer to Zoho Billing, click the + New Customer in the dropdown, enter the customer details and click Save.
  4. Check the auto-generated Quote# or enter a quote number manually. If you want to change the prefix and the numbering of the auto-generated quote number or if you want to enter the quote number manually every time, you can click the Gear icon and choose to manually enter the quote number.
  5. Enter a reference number in the Reference# field for your internal referencing.
  6. Quote Date is auto-populated with the present day’s date. Click the date to change it to another date.
  7. Optional: Click the Expiry Date and select a date, after which the quote wil become invalid.
  8. Select a Salesperson from the dropdown if you want to associate this quote to one of your salespeople who handled this sale.
  9. Select a project from the Project Name dropdown if you want to associate this quote to an already existing active project. Learn more about Projects.

    New Quote - Part 1

Next, you can fill in the details about the products or services that you’re quoting for your customer.

  1. Type or click the Item Details in the item table and select an item from the dropdown. If you haven’t added the item already, click the + Add New Item to add an item on the fly to the quote as well as to the Items module.
  2. Enter a quantity in the Quantity field. By default, 1 is given as the quantity.
  3. The rate of the item is auto-populated based on the item rate you’ve saved for the item. Enter a different item rate to change the auto-populated item rate.
  4. Select the applicable Tax for the item. If you’ve associated a tax with the item in the Items module, this field will be auto-populated. If you’ve not created a tax in Zoho Billing, you can quickly add the tax by clicking the + New Tax in the dropdown; enter the tax name, its rate and click Save.
  5. Enter a discount amount or percentage depending on what you’ve chosen from the dropdown. Based on the preference you’ve chosen in the Settings, this field will be a column in the item table or below the item table or not displayed at all.
  6. Enter the Shipping Charges involved in delivering the items in this quote to your customer, if any.
  7. Enter any amount that you want to adjust from the total in the Adjustment field. You can use this field to round-off the total amount or make any needed change in the total amount. You can edit and change the field name as well to suit your need.

    New Quote - Part 2

Finally, you can enter information such as Customer Notes, Terms & Conditions of the quote and attach files etc.

  1. Check the Create a retainer invoice for this quote automatically option if you want to create a retainer invoice for the quote. If you don’t find this option, enable Retainer Invoice in Settings. Learn more.
  2. Enter the percentage that you wish to collect as retainer in the Percentage to be collected field.
  3. Click the Gear icon next to the Payment Options to setup a payment gateway in Zoho Billing, if you already have an account with a payment gateway.
    • Select the payment gateway in which you have an account.
    • Enter your credentials and set it up to receive payments online from your customers.
  4. Type the Customer Notes that you want to convey to your customer.
  5. Mention the Terms & Conditions for the quote in its field.
  6. Click the Attachment icon to upload a file from your computer or device. Alternatively, you can upload files from the cloud by clicking the Upload File dropdown and selecting the Attach from Cloud option.
  7. Click the Pencil icon to change the quote template that will be used when the quote is sent as a PDF or printed. Learn more about editing a template.
  8. Click Save as Draft to only save the quote if you wish to edit it later. Alternatively, click Save and Send if you wish to save and email the quote to your customer immediately.

    New Quote - Part 3

A Contact

Alternatively, you can create a quote for your customer directly from the customer’s contact in the Contacts module.

A Project

Businesses that charge their customers based on the time spent on a work can track their time by creating a project in the Timesheets module. You can create a quote from within a project and include the tasks from the project to the quote. Read more.

Importing Quotes

If you’ve created Quotes in other systems and want to move them to Zoho Billing, you can do them easily.

To import quotes:

  1. Go to the Quotes module in the left sidebar or press shift + e to instantly navigate to the Quotes module.
  2. Click the Hamburger icon and select Import Quotes or simply press alt + i to import quotes.

    Import Quotes
  3. Download the sample file and compare it with your file. Make sure that the format in your file is similar to the sample file. 

  4. Click the Choose File button and select the import file from your device. 

  5. Choose whether to skip or overwrite duplicate quotes. 

  6. Select the Character Encoding based on your import file. By default, UTF-8 (Unicode) is selected. 

  7. Choose the appropriate File Delimiter

  8. Check the Auto Generate Quote Number

    Insight: File Delimiter refers to the character that is used to separate the values in the import file. 

  9. Click Next

  10. The field names of Zoho Billing are listed on the left side and the field names in the import file are listed on the right side. 

  11. Match the field names appropriately. 

  12. Check the Save these selections for use during future imports. option if you wish to use the same mapping of fields in future imports. 

  13. Click Next

  14. You can see the status of all the Quotes that are ready to be imported, skipped and the Unmapped Fields. If there are quotes that are being skipped, edit the import file and repeat the steps above.

  15. Click Import.

Now, the quotes in the import file will be imported into the Quotes module of Zoho Billing.

Customizing Quotes

A template in Zoho Billing is a format which determines how the quote information is displayed. There are many specially designed templates that are available in Zoho Billing. You can customize the templates according to your desire.

To customize a template directly from the Quotes module:

  1. Select the quote that you want to edit.
  2. Hover your mouse cursor over the quote and click the Customize dropdown found in the top-right corner of the quote.

    Change Template
  3. Select Change Template to select another template from the existing gallery of templates.

    Change Template
  4. You can create a new template or edit an existing template from Settings > Templates.

  5. Select Update Logo & Address, upload the logo and enter your address. Click Save in the pop-up to quickly update them in the quote.

  6. Select Manage Custom Fields if you want to add or edit the custom fields. Learn more about Custom Fields.

  7. Select Terms & Conditions.

    • Enter the customer notes and the terms and conditions.
    • Check the Use this in future option to use this in all the quotes created in the future. Leave it unchecked if you want it to be displayed only in this quote.
    • Click Save to update these changes in the quote.

      Quotes - Terms and Conditions

Editing Quotes

If you’ve saved a quote as draft, you can update it with information by editing it. Also, if you’ve entered some information incorrectly, you can edit and update it.

To edit a quote:

  1. Go to the Quotes module in the left sidebar or press shift + e to instantly navigate to the Quotes module.
  2. Select the quote that you want to edit.
  3. Click the Edit icon found towards the upper-right side of the page or press e to edit the transaction.
  4. Make the necessary changes and click Save to save it in the same status or Save and Send to save and send the quote as an email.

    • Also, you can click the dropdown icon in Save and Send and choose other options such as Save and Send later to schedule and send a quote or Save and Print.

      Edit Quotes

      Pro Tip: If you’re editing a quote that has been:
      - sent to your customer, you would have to resend the updated quote to your customer.
      - converted to an invoice, you would have to update the invoice separately.


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