Zoho Desk « Zoho Blog

Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness everyday. Visit:zoho.com/desk

Introducing Zoho Desk for Intercom!

It’s time to Zap your favourite apps with Zoho Desk.

Run service processes right from your help desk, with Blueprint

Customers get answers even before they can ask, with ASAP

Zia for Customer Service, Part 3: Zia for Customers

Zia for Customer Service, Part 2: Zia for Managers

Zia for Customer Service, Part 1: Zia for Support Agents

Announcing AI, Process Management, Marketplace for Zoho Desk

More context minus the clutter, with Layouts

Introducing Compact Mode, Ticket Peek, and Snippets

Go the extra mile, to a new address.

How not to sabotage the collaboration of customer support teams

11 Ways to Spread the Cheer this Holiday Season with Better Customer Service

What makes Brenda a great customer service manager?

5 ways to amplify agent productivity

Announcing Zoho Desk — the industry’s first context-aware help desk software.

How a social media company you’ve never heard of is primed to revolutionize customer service

The Apple Watch, the revamped Apple Store and you: customer service tips from the world’s most valuable brand

Can rewriting your mission statement transform your customer service?

10 steps for making a huge impact on your customer service

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