- Customer touchpoint analytics powered by Zoho Analytics
- Recovering your abandoned carts using email marketing
- Zoho Assist – Zoho CRM : The Integration That Made Remote Support Possible In A CRM Solution
- Launch of Self-service Data Preparation Service – Zoho DataPrep
- Meet ZeptoMail, the new face of TransMail!
- Announcing Zoho Analytics 5.0–Modern Self-service BI & Analytics Platform