Service management has become much harder for enterprise companies in the past decade, owing to a rise in the number of touchpoints throughout the customer journey. A few years ago, we saw context awareness as a critical enabler for customer service teams and introduced the industry’s first context-aware help desk software in 2016. Since then, Zoho…
Zoho Desk awarded in multiple categories for Best Software 2020 by G2!
Posted on
3 Mins Read
