Remote Support and Remote Access Integrations

We know you need more than just one tool for your business needs, so we integrated Zoho Assist with top-notch Service Desk, Help Desk and CRM solutions. We also know that everyone uses a different solution. That's why we've enabled remote support and remote access functionality integration into your business workflow, with Zoho Assist API.

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      • zen
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        Start a support session from within your Zendesk tickets. Resolve issues more quickly by viewing your customer's screen in real time.

      • service
        Service Now
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        Reduce incident resolution time by initiating secure remote support and screen sharing sessions right from your Service Now incidents.

      • Analyze and troubleshoot issues on your customer's computer by starting a remote support session right from your service requests.

      • freshdesk
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        Increase your ticket closure rates by initiating or scheduling a remote support session right from your tickets.

      • spiceworks
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        Access your users' computers from anywhere, with Spiceworks' Remote Support tool for Windows and Mac workstations.

      • desk
        Zoho Desk
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        Handle things directly — one click from a help desk ticket and you'll be remotely connected to your customer's computer.

      • salesiq
        Zoho SalesIQ
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        Initiate a remote support session right from the live chat console, so your customers get instant support.

      • g-suite
        Google Suite
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        Import your Google contacts to your Zoho Assist account with a single click and get prompted whenever you want to start a remote support session with your customer.

      • bookings
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      • microsoft_teams
        Microsoft Teams
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      • desktop
        Endpoint Central

        Initiate remote sessions with your managed devices to troubleshoot and provide support.

      • mobile

        Connect with managed Android and iOS phones or tablets and support customers from any location.

      • service
        SDP OD

        Access and control end user's workstation to enhance your service quality and to reduce your incident management time.

      • desk
        SDP MSP

        Remote control your customers devices to quickly identify the issue, provide timely resolution and preventing recurrence of incidents.

      Integration, Bundling and White Labelling for OEMs and ISVs

      Zoho Assist supports the integration of remote support capabilities into your Kiosks, Android/iOS Apps, OEM devices, ITSM or CRM solutions.

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