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Remote support scheduling made easier with Zoho Bookings
On-demand remote support
Zoho Assist’s remote support sessions can be used to access, control, and diagnose remote devices without the need for any additional downloads on the remote user-end. Using Zoho Assist’s integration with Zoho Bookings, you can schedule support sessions based on your availability and more efficiently manage your support duties as a remote technician.
Collaborative remote screen- sharing
You can instantly share your screen from anywhere, instantly and conduct remote training and interactive demonstrations using Zoho Assist. You can also use the integration to automatically send confirmation and reminder emails, notifications about cancellations or reschedules, and technician changes.
How to integrate Zoho Assist with Zoho Bookings
To access the integration from Zoho Assist
- Click on the Integrations tab, under Settings
- Choose Zoho Bookings in the list of integrations
- Configure your settings in Zoho Bookings
To configure services
- Go to the Manage Business menu
- Look under Integrations and select the Zoho Assist integration
- Authorize Zoho Assist
- Configure the integration in less than two minutes, using the drag-and-drop interface
- Create a service
- Choose a session type that will be created when an appointment is booked
Benefits of integrating Zoho Assist with Zoho Bookings
- A clutter-free remote support schedule management system
- Automatically keep all of your calendars in sync
- Effortless appointment management and email communication
- Schedule remote support actions based on your preferences—at specific times every day, or on a particular day of every week, month, or year.