Instant Messaging

Intranets, Employees and Private Groups

Text Chat has become one of the most prominent and efficient means to interact with people located remotely. Zoho Assist comes equipped with an integrated chat interface to have live conversations during your remote support sessions. No time to be wasted in finding other instant messaging services.

Remote support with instant messaging

Advantages of integrated text chat:

• Easy way to share information like product keys, license numbers, serial numbers etc.
• Instructions sent as text to remote users can be saved and referred back.
• Avoidance of confusing telephone explanations - improves incident-handling time.
• No need to rely on 3rd party messaging services.

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Simple, Effective and Affordable Remote Support

Provide efficient remote support to your customers using our feature packed application.