Work Smarter with Zia
Meet Zia, the AI-powered assistant for your business. Whether you're collecting customer data, writing a document, or just looking for some sales numbers, Zia works hard to make your job easy.Watch Zia in Action
Zia Makes You More Productive
Support that's one step ahead
Before support agents even open a help ticket, Zia reads the customer's request and suggests a response from your knowledge base. Click once and your response is ready.
By analyzing when each client opens emails, answers calls, and visits your website, Zia suggests the best time to contact them so you can get in touch on the first try.
- 10.00 AM
- 11.15 AM
- 06.00 PM
- 12.00 PM
- 11.00 AM
- 02.00 PM
- 09.00 PM
Give your CRM a talking to
Recording client info is useful, but sometimes it feels like a chore. Now sales reps can talk to Zia to update records or dictate notes.
Know your leads
Zia will enter data for you – she can automatically enrich leads with extra details like the size of their company, phone number, or office address.
Find reports faster
Sales managers can ask Zia to see their revenue from last month or pipeline for this month. If there's a report you need, Zia can find it.
How do I get started with Zia?
What sets Zia apart from other AI voice assistants?
- It's simple: Zia understands your business better. Because Zoho's software can be used across every department from sales, to accounting, to HR and beyond, Zia has more information available for answering your questions, making predictions, and discovering anomalies.
Is my data safe with Zia?
Do I have to pay to use Zia?
- There are no separate fees for enabling Zia, but some Zia abilities are only available in enterprise-level plans.
What languages is Zia available in?
- Right now Zia is only available in English.
What will Zia do in the future?
- You'll see Zia in more Zoho apps and she'll have more cross-functional intelligence. Check this page periodically for updates on Zia.