Work Smarter with Zia
Meet Zia, the AI-powered assistant for your business. Whether you're collecting customer data, writing a document, or just looking for some sales numbers, Zia works hard to make your job easy.
AI for Sales Teams
Increase sales productivity and improve your bottom line.
Cross-sell customers
By analyzing sales patterns, Zia recommends products or services to cross-sell for each customer and predicts when they are likely to make a repeat purchase.
Get in touch sooner
Zia analyzes when each client usually opens emails, answers calls, or visits your website, and suggests the best time to contact them so you can get in touch on the first try.
Reduce busywork
Zia combs through your organization's activity history to identify patterns and suggests workflows and macros that can automate routine processes.
Know your leads
Zia can scrape the internet and parse email signatures to fill in missing information like a lead's company size, phone number, or office address.
Give your CRM a talking to
Recording client info is useful, but sometimes it feels like a chore. Now sales reps can chat with Zia to update records or dictate notes.
AI for Sales Managers
Make smarter predictions and delegate more effectively.
Prioritize winning
Zia predicts which deals are likely to close so sales reps can focus on the highest-value customers. Managers can see which deals are "trending up" and "trending down" and delegate tasks accordingly.
Build AI-powered predictions
Use our no-code builder to make machine learning predictions for any dataset your organization needs. Zia scores how accurate her own predictions are so you can monitor data quality over time.
Respond faster
Zia notifies you when she detects anomalies like a sharp drop in new leads or sudden increase in calls. Act earlier to harness an advantage or fix a problem.
Delegate efficiently
Let Zia distribute leads to the best sales rep based on their availability and how well they handled similar leads in the past. Triage responses based on the detected sentiment and intent of each customer email.
Business Intelligence
Reports on request
Ask Zia to generate reports for you. If you write, "show me support tickets by channel this month," then Zia can generate a bar chart on the fly.
Reinvent the spreadsheet
Ask Zia to generate charts or pivot tables from your spreadsheets, or browse through her suggestions for visualizing your data.
Plan ahead
To help you make more accurate predictions, Zia analyzes trends, seasonal patterns, and chooses between thirteen mathematical models to find the one best suited to forecasting your data.
Anomaly detection
Zia notifies you about sudden changes in sales or support workloads, customer issues, and sales performance so you can get a head start patching problems and honing your advantages.
One Search for Everything
Search across your whole business.
Search with full context
Search for a customer and Zia shows you every email, support request, or deal with them and every chat, presentation, or document they're mentioned in. Write a reply or make an update from the search results.
Personalized results
Looking for someone? Zia analyzes the recency and frequency of your interactions, as well as a colleague's proximity within your organization to deliver the most relevant results first.
AI-Powered Productivity
Zia helps you get more done.
A second pair of eyes
Zia makes grammar suggestions using machine learning techniques to analyze the context of each sentence. Use Zia's style suggestions to avoid clichés, fix run-on sentences, and change passive voice to active voice.
Translation powered by Zia
Zia uses a machine learning model to translate chats, emails, and other messages in 16 languages.
Organize your notes
Zia recommends tags for notes and suggests the best notebook for each note. Use voice commands to find a note, send it to a friend, or set a reminder about it.
Chat about it
Whether you're adding a task to a project, searching for a sales report, or applying for time off, you can chat with Zia to get the job done quickly.
Customer Experience
Respond faster and keep customers happy.
Free up support agents
Reduce workloads by embedding the Zia bot on your website to answer common questions using information from your knowledge base. Alternately, build a scripted bot that can provide information, qualify leads, or even schedule appointments.
Improve response times
Zia reads every support ticket and suggests a response from your knowledge base before your support agent even opens it. Click once to add Zia's suggestion to your response.
Prioritize tickets effectively
Zia analyzes the customer sentiment for each ticket, helping agents to identify and resolve important support requests quickly.
Shopping recommendations
When customers view items in your online store, they'll see related items down below, courtesy of Zia. She analyzes your sales history and visitor patterns to suggest other things your customers may want.
