Work Smarter with Zia

Meet Zia, the AI-powered assistant for your business. Whether you're collecting customer data, writing a document, or just looking for some sales numbers, Zia works hard to make your job easy.

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AI for Sales Teams

Increase sales productivity and improve your bottom line.

Cross-sell customers

By analyzing sales patterns, Zia recommends products or services to cross-sell for each customer and predicts when they are likely to make a repeat purchase.

Cross-sell customers

Get in touch sooner

Zia analyzes when each client usually opens emails, answers calls, or visits your website, and suggests the best time to contact them so you can get in touch on the first try.

Get in touch sooner

Reduce busywork

Zia combs through your organization's activity history to identify patterns and suggests workflows and macros that can automate routine processes.

Reduce busywork

Know your leads

Zia can scrape the internet and parse email signatures to fill in missing information like a lead's company size, phone number, or office address.

Know your leads

Give your CRM a talking to

Recording client info is useful, but sometimes it feels like a chore. Now sales reps can chat with Zia to update records or dictate notes.

Give your CRM a talking to
  • Cross-sell customers
  • Get in touch sooner
  • Reduce busywork
  • Know your leads
  • Give your CRM a talking to
Import DataImport OptionsConnect to Any Data SourceData BlendingData Blending

AI for Sales Managers

Make smarter predictions and delegate more effectively.

Prioritize winning

Zia predicts which deals are likely to close so sales reps can focus on the highest-value customers. Managers can see which deals are "trending up" and "trending down" and delegate tasks accordingly.

Prioritize winning

Build AI-powered predictions

Use our no-code builder to make machine learning predictions for any dataset your organization needs. Zia scores how accurate her own predictions are so you can monitor data quality over time.

Build AI-powered predictions

Respond faster

Zia notifies you when she detects anomalies like a sharp drop in new leads or sudden increase in calls. Act earlier to harness an advantage or fix a problem.

Respond faster

Delegate efficiently

Let Zia distribute leads to the best sales rep based on their availability and how well they handled similar leads in the past. Triage responses based on the detected sentiment and intent of each customer email.

Delegate efficiently
  • Prioritize winning
  • Build AI-powered predictions
  • Respond faster
  • Delegate efficiently
Prioritize winningBuild AI-powered predictionsRespond fasterDelegate efficiently

Business Intelligence

Reports on request

Ask Zia to generate reports for you. If you write, "show me support tickets by channel this month," then Zia can generate a bar chart on the fly.

Reports on request

Reinvent the spreadsheet

Ask Zia to generate charts or pivot tables from your spreadsheets, or browse through her suggestions for visualizing your data.

Reinvent the spreadsheet

Plan ahead

To help you make more accurate predictions, Zia analyzes trends, seasonal patterns, and chooses between thirteen mathematical models to find the one best suited to forecasting your data.

Plan ahead

Anomaly detection

Zia notifies you about sudden changes in sales or support workloads, customer issues, and sales performance so you can get a head start patching problems and honing your advantages.

Anomaly detection
  • Reports on request
  • Reinvent the spreadsheet
  • Plan ahead
  • Anomaly detection
Reinvent the spreadsheetPlan ahead Anomaly detection

One Search for Everything

Search across your whole business.

Search with full context

Search for a customer and Zia shows you every email, support request, or deal with them and every chat, presentation, or document they're mentioned in. Write a reply or make an update from the search results.

Personalized results

Looking for someone? Zia analyzes the recency and frequency of your interactions, as well as a colleague's proximity within your organization to deliver the most relevant results first.

AI-Powered Productivity

Zia helps you get more done.

A second pair of eyes

Zia makes grammar suggestions using machine learning techniques to analyze the context of each sentence. Use Zia's style suggestions to avoid clichés, fix run-on sentences, and change passive voice to active voice.

A second pair of eyes

Translation powered by Zia

Zia uses a machine learning model to translate chats, emails, and other messages in 16 languages.

Translation powered by Zia

Organize your notes

Zia recommends tags for notes and suggests the best notebook for each note. Use voice commands to find a note, send it to a friend, or set a reminder about it.

Organize your notes

Chat about it

Whether you're adding a task to a project, searching for a sales report, or applying for time off, you can chat with Zia to get the job done quickly.

Chat about it
  • A second pair of eyes
  • Translation powered by Zia
  • Organize your notes
  • Chat about it
A second pair of eyes Translation powered by ZiaOrganize your notes Chat about it

Customer Experience

Respond faster and keep customers happy.

Free up support agents

Reduce workloads by embedding the Zia bot on your website to answer common questions using information from your knowledge base. Alternately, build a scripted bot that can provide information, qualify leads, or even schedule appointments.

Free up support agents

Improve response times

Zia reads every support ticket and suggests a response from your knowledge base before your support agent even opens it. Click once to add Zia's suggestion to your response.

Improve response times

Route tickets intelligently

Zia recommends tags for notes and suggests the best notebook for each note. Use voice commands to find a note, send it to a friend, or set a reminder about it.

Route tickets intelligently

Shopping recommendations

When customers view items in your online store, they'll see related items down below, courtesy of Zia. She analyzes your sales history and visitor patterns to suggest other things your customers may want.

Shopping recommendations
  • Free up support agents
  • Improve response times
  • Route tickets intelligently
  • Shopping recommendations
Free up support agents Improve response timesRoute tickets intelligently Shopping recommendations