​ZeptoMail help index

User guide

PageSub-pageURLOverview
Introduction https://www.zoho.com/zeptomail/help/introduction.html
  • Introduction to ZeptoMail
  • What are transactional emails?
Getting Startedhttps://www.zoho.com/zeptomail/help/getting-started.html

Basic onboarding steps to start using ZeptoMail

  • Mail Agent Creation
  • Domain Verification
  • Configuring your service
Dashboardhttps://www.zoho.com/zeptomail/help/dashboard.htmlOverview of the different elements of the ZeptoMail dashboard.
Mail AgentWhat is a Mail Agenthttps://www.zoho.com/zeptomail/help/mail-agents.html

Instructions to use the Mail Agents inside ZeptoMail

  • Outline of Mail Agent
  • Mail Agent creation
  • Deletion and Shutdown of Mail Agent
Domain Associationhttps://www.zoho.com/zeptomail/help/domain-association.html
  • Associating domain to a Mail Agent
  • Removing a domain from a Mail Agent
Bounce Address Setuphttps://www.zoho.com/zeptomail/help/bounce-address.html
  • Bounce address configuration
  • Edit and delete bounce address
Processed Emailshttps://www.zoho.com/zeptomail/help/processed-emails.htmlSteps to view and search details of the emails sent using the respective Mail Agent
Webhookshttps://www.zoho.com/zeptomail/help/webhooks.html
  • Types of webhooks
  • Configuring webhook in ZeptoMail
  • Edit, test and delete webhook
  • Authenticate your webhook
Email Trackinghttps://www.zoho.com/zeptomail/help/email-tracking.htmlOverview of email tracking configuration steps
File-Cachehttps://www.zoho.com/zeptomail/help/file-cache.html
  • Upload files to cache to attach later
  • Cache cleanup settings
  • Search and delete files
DomainsDomain Addition & Verificationhttps://www.zoho.com/zeptomail/help/domains.html
  • Domain addition
  • Domain verification steps - SPF, DKIM, CNAME
  • Associating Mail Agents to a domain
  • Edit and Delete a domain 
DNS Configurationhttps://www.zoho.com/zeptomail/help/dns.htmlYour domain hosting provider-specific configuration guide and values for SPF, DKIM, and CNAME
Email Tracking https://www.zoho.com/zeptomail/help/email-tracking.htmlOverview of email tracking configuration steps
Reportshttps://www.zoho.com/zeptomail/help/reports.html
  • Overall report for email recipient activity
  • Reports based on devices, browser, operating system and clients
  • Custom comparison reports
Subscriptionshttps://www.zoho.com/zeptomail/help/subscription.html
  • ZeptoMail Credits details - Subscription details and Transaction details
  • Subscription details - Credits purchase and expiry dates
  • Transaction details - Credits purchased, used, and expired
Settingshttps://www.zoho.com/zeptomail/help/settings.html
  • Managing users
  • User role privileges
  • Invite or remove user
  • Associate Mail Agents to users
  • Sender domain management
SPF & DKIM Authenticationhttps://www.zoho.com/zeptomail/help/spf-dkim-verification.htmlOverview of SPF and DKIM configuration steps and values
SMTP & APIhttps://www.zoho.com/zeptomail/help/smtp-api.htmlSteps to send emails using SMTP and Email API in ZeptoMail
ZeptoMail plugin for WordPresshttps://www.zoho.com/zeptomail/help/wordpress-plugin.htmlHow to configure ZeptoMail plugin in your WordPress website

Developer Guide

PageSub-pageURLOverview
Developer Guide
Email Sending APIhttps://www.zoho.com/zeptomail/help/api/email-sending.htmlAPI request and responses to send emails from ZeptoMail
API Error Codeshttps://www.zoho.com/zeptomail/help/api/error-codes.htmlList of API error codes and how to troubleshoot them
SMTP Error Codeshttps://www.zoho.com/zeptomail/help/api/smtp-error-codes.htmlList of SMTP error codes and how to troubleshoot them