​TransMail help index

User guide

Introduction https://www.zoho.com/transmail/help/introduction.html
  • Introduction to TransMail
  • What are transactional emails?
Bulk vs Transactional emailshttps://www.zoho.com/transmail/help/sending-bulk-emails.htmlAn overview of how TransMail works and why bulk emails cannot be sent using the platform.
Getting Startedhttps://www.zoho.com/transmail/help/getting-started.html

Basic onboarding steps to start using TransMail

  • Mail Agent Creation
  • Domain Verification
  • Configuring your service
Dashboardhttps://www.zoho.com/transmail/help/dashboard.htmlOverview of the different elements of the TransMail dashboard.
Mail Agenthttps://www.zoho.com/transmail/help/mail-agents.html

Instructions to use the Mail Agents inside TransMail

  • Outline of Mail Agent
  • Mail Agent creation
  • Deletion and Shutdown of Mail Agent
Mail AgentDomain verificationhttps://www.zoho.com/transmail/help/domain-verification.html
  • Domain verification steps - SPF, DKIM, MX
  • Domain addition
  • Edit and Delete domain in Mail Agent
Bounce Address setuphttps://www.zoho.com/transmail/help/bounce-address.html
  • Bounce address configuration
  • Edit and delete bounce address
Processed emailshttps://www.zoho.com/transmail/help/processed-emails.htmlSteps to view and search details of the emails sent using the respective Mail Agent
  • Types of webhooks
  • Configuring webhook in TransMail
  • Edit, test and delete webhook
  • Authenticate your webhook
Email trackinghttps://www.zoho.com/transmail/help/email-tracking.htmlOverview of email tracking configuration steps
File Cachehttps://www.zoho.com/transmail/help/file-cache.html
  • Upload files to cache to attach later
  • Cache cleanup settings
  • Search and delete files
Reports https://www.zoho.com/transmail/help/reports.html
  • Overall report for email recipient activity
  • Reports based on devices, browser, operating system and clients
  • Custom comparison reports
  • Managing users
  • User role privileges
  • Invite or remove user
  • Associate Mail Agents to users
  • Sender domain management
SPF & DKIMhttps://www.zoho.com/transmail/help/spf-dkim-verification.htmlOverview of SPF and DKIM configuration steps and values
SMTP & APIhttps://www.zoho.com/transmail/help/smtp-api.htmlSteps to send emails using SMTP and Email API in TransMail


Developer Guide

Email Sending APIhttps://www.zoho.com/transmail/help/api/email-sending.htmlAPI request and responses to send emails from TransMail