Social - What's New

What's New

2017

Oct

Introducing Zoho Social for agencies

It's finally here! Digital and social media agencies can now reinforce their own brand by customizing Zoho Social with their agency logo, domain name, and favicon. Along with publishing, monitoring, and reporting features, the customized collaboration tab helps agencies manage social media for their clients, quickly and easily! 

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Twitter's 280 characters comes to Zoho Social

Whether you've thought of a new recipe for chocolate cake in a mug or just a witty limerick—tweet away! Because Zoho Social now supports 280 characters in a tweet for you to share your brand's story.

Facebook Lead Ads integration with Zoho Social

Monitor your leads from your Facebook Lead Ads campaigns in real time from within Zoho Social, then push them to Zoho CRM for your sales team to follow up. Identify the campaigns that are working best and those that need attention. Gain contextual information about the new leads by associating them with their profiles on other social networks.

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An all-new Publishing Calendar to manage your content pipeline

Whether you're looking to schedule new posts or rearrange - those scheduled, the new Publishing Calendar helps you get a better view of your daily, weekly, and monthly scheduled posts, all from a single screen. Manage your entire content pipeline more efficiently with this feature.

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Sep

Advanced search for Twitter keywords

Filter tweets in the Monitor tab based on the type of content, language, location, and an account of your choice. The Advanced Search filters will now help you focus on what really matters for your business when it comes to monitoring Twitter.

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Aug

Zoho Social in G Suite marketplace

Downloading Zoho Social just got simpler for G Suite users. Access Zoho Social from the marketplace and easily invite team members to Zoho Social with this integration.

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May

Threaded view for Twitter conversations

We've made it easier for you to see if your tweets are part of an ongoing conversation. With this update, clicking on View Conversations in the Monitor tab will show you the first tweet in a Twitter conversation. The threaded view of these tweets will give you more context, so you can decide whether to like, retweet, or carry on the discussion.

 

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Real-time notifications

Your saved columns in the Monitor tab will now automatically show you the number of real-time posts as an orange badge, right at the top. When you click on the badge, it'll refresh the column to show you the latest posts and updates specific to that column.

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Apr

Publish full-size images on LinkedIn

Say goodbye to image thumbnails on your LinkedIn posts. Your followers can now view the pictures you publish with Zoho Social, in their original form, without having to click to enlarge them.

 

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Facebook Page mentions in Monitor

Spot those who mention your brands on Facebook with the Page Mentions column in the Monitor tab. Keep track of every individual that talks about your brand, or any organization that tags you in a post. Most importantly, engage with them by liking and commenting on their posts. 

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Safari browser extension for Zoho SocialShare

The easiest way for brands to share content from within their browser is finally here for Safari users. Stay on your current page and share it instantly, or schedule it for later. Add this extension to your browser today.

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Jan

Follow me, follow you

The Followers and Following views in the Connections tab will give you more information about your connections and keep you informed about their interactions. Learn their interests and the kinds of posts they like, tweet, and comment on. You can also edit their contact details and associate their profiles with their other social media accounts on different networks.

 

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Make the Monitor tab your own

Customize your monitor dashboard by adding columns that are relevant to what you're working on a particular day. Drag and drop them to focus on what matters the most for your business. Want to do away with some columns? We've made it easy to remove them.

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2016

Dec

Repost for Instagram using Zoho Social

Instagram's Repost feature is now available on Zoho Social. Share posts that you liked from another Instagram user's account, while giving credit to the original author. 

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Pop go the hashtags, @mentions, and user profiles

Earlier, clicking on these would open the respective social network in a new tab on your browser. But now all the interactions made with the hashtags, @mentions, and user profiles can be viewed directly within the product—giving you a much better experience. Oh, and if you've spotted something you like, you can directly add it to your Monitor tab!

 

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Oct

Publish or schedule images on Instagram and LinkedIn

Instagram's and LinkedIn's API restricts 3rd-party apps such as ours from posting images. But lo and behold! We've come up with a workaround for you to publish and schedule as many images as you'd like, using Zoho Social. Go ahead and tell your visual stories in style!

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Sep

Create longer tweets with Zoho Social

Twitter announced that photos, videos, GIFs, polls, and quote-tweets will no longer count towards the 140 character limit. We brought that into Zoho Social for you. Go ahead and say more with your tweets!

 

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Aug

Facebook Page search comes to the Monitor tab

Looking for a specific page on Facebook to track easily in Zoho Social? Head to your Monitor tab and find it in your list of columns. Keep a tab on your competitors and top influencers, analyzing their posts and updates with this latest addition.

 

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Jul

Get to know your connections better

Trying to connect with an individual or a company on different social networks? Associate your Connections' profiles with their other social media accounts on Zoho Social and stay up to date with their interactions. 

 

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The all new Monitor tab

The Monitor tab just got a makeover, with brand new columns specific to Twitter, Google+, and Instagram. From Timeline and Lists, to User and Keyword searches, find the social activities that matter to you and engage right away. 

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Learn why your posts failed

Sometimes the posts you schedule or publish don't go live. The Failed Posts section in the Posts tab tells you what went wrong. Once you know the reason, you can edit and publish your posts, or schedule them for later.

 

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Messages with more context

The improved Messages tab now gives you more information about every message that comes into your inbox. While you engage with a Connection, you'll see their profile information, recent tweets, and previous interactions in the sidebar. This feature helps you stay informed during a conversation.

 

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Do more with enhanced Live Stream

All the social activities in Live Stream will now show you how often someone has interacted with your brand. Trying to identify key influencers and thought leaders? Click on their name to learn more about them. You can also use the Discuss button to collaborate with your team members and plan your next move.

 

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Introducing Zoho CRM integration - Track revenue from social media marketing efforts

Connect Zoho Social with Zoho CRM to measure ROI. With this integration, you can discover new leads on social media, get a complete social view of CRM contacts, and attribute leads and revenue to social networks. Bring your sales and marketing teams together to close deals faster. 

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May

Let's get Instagram-ing!

One of the most popular social networks is finally here on Zoho Social—Instagram. Follow profiles and get interesting information about people that matter to you, view stats and analytics to learn how your brand is performing, customize your reports, and work with your team members to create visual posts.

 

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Mar

Hello! Bonjour! Hallo! Hola! Olá! Salve!

Confused? Oh, don't be. Zoho Social now has five new languages for you to grow your brand's visibility—French, German, Spanish, Portugese, and Italian. 

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Feb

Twitter's new Direct Message feature on Zoho Social

Now you can add a personal touch to social media marketing. Whether thanking a happy customer, helping an unhappy buyer, or inviting an influencer to your product launch, switch from a public conversation to a private chat. Check out Twitter's new Direct Message feature on Zoho Social.

 

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2015

Oct

Manage your Twitter lists

We brought Twitter lists into Zoho Social! You can now create, edit, and manage your Twitter lists. Add your favorite lists as Monitor columns and follow them along with your other columns. 

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Schedule your posts in bulk

You can finally take that vacation you've been planning for a long time! Bulk-scheduler is here to save you time and effort by scheduling all of your posts in one go. Schedule up to 350 posts in advance, to go out at the days and times you choose. 

 

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Introducing Bitly integration

Do you love Bitly to bits? We sure do! You can now connect your Bitly account with Zoho Social to shorten links. You can even track your Bitly analytics easily from within Zoho Social. 

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Jul

Schedule and share customized reports

Beat the Monday morning blues by going over stats and analytics that tell you how well your brand is performing on social media. Schedule custom reports to send out at the start of every week. Keep your team in the loop, and plan your social marketing efforts more efficiently. 

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Email and download Post Insights

Get detailed insights about every post you've published. Share post engagement stats with your team by emailing them or exporting them as a PDF or a PNG file.

 

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Reply inline on Facebook

Engage with your audience in Facebook conversations by replying directly from your Zoho Social window.

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Learn who's responding to messages

Wondering which of your team members are responding to incoming messages from customers? We've got you covered. Every sent message now has a label below it, with the name of the team member who replied and the time the message was sent.

 

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May

Zoho SocialShare browser extension

Spotted an interesting article that's worth talking about? Share it right away, with just the click of a button, from within your Chrome, Opera, and Firefox web browsers. Schedule your favorite posts to reach and engage your audience at the best times, share text from an article, and more, without having to leave the page that you're on.

 

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Feb

Introducing Zoho Social for growing businesses

We believe social media should be an integral part of a business’ sales and marketing, outreach, and customer support strategy, instead of something you do in isolation. With that in mind, we’re excited to announce our first-ever social media management tool–Zoho Social.

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