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  • Tag: productivity
  • Illustration of three people fixing pieces of a jigsaw puzzle to form an arrow mark
    151 views | 7 min read

    Do (almost) everything, be everywhere, all at once - Part 3

    CXSupportEmpowermentProcessQualityTraining
  • Illustration of a person working on a computer
    1.4K views | 3 min read

    What your help desk can do to augment agent productivity

    SupportEmpowermentProcessTechnology
  • Illustration of a person teaching four other people
    1.3K views | 4 min read

    How training saves the day, every day

    CultureEmpowermentHiringTraining
  • Illustration of a few graphs, such as pie charts, bar diagrams
    1.4K views | 2 min read

    Keep your reports close and your dashboards closer

    SupportOperationsProcessTechnology
  • Illustration of a business executive crossing an obstacle course
    1.3K views | 3 min read

    Agent Training Hardships and Overcoming Them 101

    SupportCultureTraining
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