Zoho Tech Talk Down Under Logo
  • CX
  • Sales
  • Support
  • All Zoho Products
  • HOME
  • Tag: customer support
  • Illustration of a woman having a conversation with a chatbot in a device
    247 views | 6 min read

    Building truly helpful chatbots

    CXSupportProcessQualityTechnology
  • Illustration of a female support agent talking to a customer
    324 views | 4 min read

    Good customer support can reduce customer churn

    Support
  • Illustration of a male support agent talking to a female customer over a call
    319 views | 4 min read

    Customers of different flavors and how to handle them well

    Support
  • Illustrated collage of a man expressing different emotions
    234 views | 4 min read

    Understand emotions for better CX success

    CX
  • Illustration of four executives connecting a jigsaw piece each to form a square
    224 views | 4 min read

    Planning for your dream customer service team

    Support
  • Illustration of an executive juggling multiple objects while riding a unicycle
    307 views | 3 min read

    Skills your agents need to stay ahead of the customer service game

    Support
  • Illustration of a clock with a variety of objects around it
    2.0K views | 3 min read

    A time for everything in customer service

    SupportOperationsProcessTraining
  • Illustration of an online store with icons related to buying, money, and transactions around it
    1.5K views | 2 min read

    An easy guide to e-commerce customer service

    SupportOperationsStrategyTechnology
  • Illustration of a person standing and teaching three other people about something
    1.3K views | 4 min read

    You can train for better CX stories

    CultureProcessStrategyTraining
  • Illustration showing the different stages of burning of a matchstick
    1.2K views | 2 min read

    Dousing the flames of agent burnout

    SupportCulture
  • Illustration of three children playing a game of hide and seek
    1.0K views | 5 min read

    Are you playing hard to get with your customers?

    Culture
Load More