How can Zoho Mail's hybrid solution help you?
The best of both worlds
Combine the dependable strength of on-premise solutions with the dynamic flexibility and scalability of cloud email services. Enhance your mailing capabilities while keeping your budget in check.
Uninterrupted coexistence
Set up an incoming email routing workflow and host two email services under the same domain. Rest assured, your emails won't slip through the cracks.
Calendar interoperability
With calendar interoperability, Zoho Calendar users in an enterprise can now check the availability status of users who have their calendars in Microsoft Exchange. Meetings are now easier to schedule, with everyone's free time visible to everyone else.
IAM interoperability
Delegate some of your users and apps, and manage them from Zoho Directory. Continue to use your on-premise and cloud directories and extend them to multiple cloud applications.
How does the hybrid solution work in Zoho Mail?
Whether you need a partial or complete migration, Zoho Mail's flexible coexistence options offer the perfect solution. Choose from Split, Dual, or Split+Dual delivery models to seamlessly integrate Zoho Mail into your existing email environment.
Architecture overview
Under Split delivery, emails destined for Zoho Mail accounts are delivered to Zoho Mail, while the accounts retained in your existing platform receive emails in that platform.
Dual delivery ensures that user accounts are replicated in both Zoho Mail and your current platform, allowing emails to be received in both environments.
The Split+Dual delivery model provides a flexible solution, delivering emails to accounts in Zoho Mail, your existing platform, or both, depending on the account's configuration.
Customize your email routing with the Custom routing option, allowing you to direct all emails for specific accounts to a designated destination server, such as another email server, an archiving system, or a backup service.




To learn about configuring an email delivery, click here
Cost of Ownership Calculator
Check below on how Zoho Workplace can help you reduce your IT costs.
What about migration to Zoho Mail?
Zoho Mail's robust migration capabilities make it the ideal choice for organizations seeking to coexist with or transition from their existing email platforms. With our advanced tools and expert support, you can migrate your data seamlessly, ensuring minimal disruption to your operations.
Seamless transition: Migrate your emails, contacts, and calendars without losing a single bit of data.
Migration of IAM: Whether you're on premise or in the cloud, move your user logins and access from Active Directory or other cloud identity solutions to Zoho's cloud system with Zoho Directory.
Minimal downtime: Minimize disruptions to your business operations during the migration process.
Advanced migration tools: Benefit from our user-friendly migration tools, designed to simplify the process.
Expert support: Our dedicated support team is available to assist you throughout the migration process.
Why should you choose Zoho Mail?
Strong security measures
Zoho Mail's advanced security measures—encryption, spam filtering, and malware protection—adhere to industry data-protection standards.
Integration across apps and ecosystems
Zoho Mail easily integrates with Zoho CRM, Projects, and other Zoho and third-party apps, expanding across ecosystems to enhance productivity through uninterrupted workflow and data sharing.
Customizable control
Zoho Mail offers flexibility in storing emails in the cloud, with customizable policies and access controls.
Timely and assured delivery
Zoho owns and operates its own data centers, guaranteeing 99.99% uptime to ensure that your emails are delivered on time, every time.
Business continuity and stability
Zoho Mail offers reliable backup and disaster recovery options, ensuring business continuity and reducing the risk of data loss.
Around-the-clock support
Zoho Mail's dedicated support team is always at your service, offering around-the-clock assistance via chat, email, or phone to guide you through every step of your hybrid setup.
Budget-friendly solutions
Zoho Mail reduces infrastructure and maintenance costs with cloud services and offers flexible pricing plans for various organizational needs. You can also mix and match plans to tailor your email solution, ensuring that you only pay for the features you need to manage your resources and costs efficiently.
Schedule a consultation today!
Discover how Zoho Mail can dramatically upgrade your communication and collaboration. Let our experts tailor a solution that perfectly aligns with your unique needs.

Book a personalized consultation to explore:
- Customizable features to fit your workflow
- Seamless integration with your existing tools
- Advanced security and data protection measures
- Expert guidance on maximizing Zoho Mail's potential
Effortlessly integrate Zoho Mail with your existing email platform
Experience unparalleled flexibility in your email management. Ready to get started?
Frequently asked questions
A hybrid email solution enables businesses to use multiple email service providers based on specific needs. Zoho Mail supports this by smoothly integrating and managing emails on cloud-based servers that offer scalability. Users can access emails, calendars, and contacts across these servers, ensuring flexibility without compromising security or performance.
Zoho Mail employs robust security measures such as SSL/TLS encryption, advanced spam filtering, and compliance with GDPR and other regulations. These ensure that sensitive data is protected in the cloud.
With Zoho Mail Admin Reports, you can access tools and features designed for monitoring and managing email traffic in Zoho Mail. You can view metrics such as the number of emails sent or received, total recipients per outgoing email, internal and external email counts, and the overall size of sent and received emails for specific users or domains. You can also track the events that occur in your organization based on categories, admin, user, or the operation performed.
Zoho Mail ensures compatibility during migration to its hybrid email solution through robust integration tools and support for standard protocols like IMAP, SMTP, and EAS. This facilitates a smooth transition by allowing simultaneous operation of cloud-based email systems, ensuring minimal disruption and preserving data integrity throughout the migration process.
When you implement a hybrid email solution with Zoho Mail, your existing setup with your current provider will remain unchanged, and your email data stays secure and accessible. Emails, calendars, and contacts from both systems will be unaffected, ensuring productivity and seamless access across all platforms. However, the settings/policies/configurations made in your current provider will not be migrated to Zoho Mail when the migration is performed from our end.
Zoho Mail’s hybrid email solution is designed to minimize downtime. The migration process is streamlined to keep email services available throughout the setup. Any necessary interruptions will be planned and communicated in advance, and our support team will be available 24/7 to assist you during the transition, ensuring that you can continue your work without significant disruptions.