Calendar Interoperability

    Calendar Interoperability allows Zoho Calendar users to view the availability of Microsoft Exchange, and Google Calendar users. Using Calendar Interop, Zoho users can check the availability status of Microsoft Exchange and Google Calendar users, and vice-versa. This setup is managed entirely from the Zoho Admin Console and applies across your organization

    How does Calendar Interoperability benefit your organization

    Once set up, Calendar Interoperability allows your organization to:

    • Schedule meetings across supported calendar services without switching between calendars or manually checking availability.
    • View free/busy status of Microsoft Exchange or Google Calendar users directly from Zoho Calendar.
    • Allow external users on Microsoft Exchange or Google Calendar to view the availability of your Zoho Calendar users.

    Prerequisites 

    Make sure you have the following before starting the setup:

    • Admin access on Zoho, and on the external platform (Microsoft Exchange or Google Calendar) you are configuring.
    • DNS access if your organization uses a shared domain across platforms and needs to add domain aliases.
    • Confirm whether your organization uses the same domain or different domains across platforms. This determines whether Step 2 (adding an email alias) applies to you.

    Setting up Calendar Interoperability

    Follow the steps below to configure interoperability with the supported calendar service:

    1. Review the system requirements for your calendar service:
    2. Add an email alias for users using a sub-domain (applicable only if your organization uses the same domain address for Zoho Calendar and the external calendar service). You can skip this step if each platform uses a different domain address.
    3. Configure Zoho Calendar users to view the availability of users in the external calendar service:
    4. Configure users in the external calendar service to view the availability of Zoho Calendar users:
    5. Verify the interoperability setup by running tests using the troubleshooting tool:
    6. Resolve any errors using the troubleshooting tips.
     

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