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FAQs

While trying to match my expenses with the corporate card transactions, some of the expenses are not listed as possible matches. Why?

The following are the reasons why some of the expenses are not listed as possible matches for your card transactions:

  • When the date range of the transaction does not match the expense date.
  • When there is a mismatch in the amount. This may be due to the differences caused by the exchange rates.
  • When an expense created from a receipt is marked as reimbursable, it cannot be matched with the card feed, as the expenses created from card transactions are non-reimbursable.
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