Maximising Efficiency & Savings with Scalable Public Sector Solutions

Zoho’s cloud-based software streamlines operations, accelerates ROI, and enhances citizen services while driving department-wide efficiency.

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Public sector

Join the Organisations Already Working with Zoho

Zoho is a trusted partner for public and private sector organisations across the UK and beyond. Our solutions have earned the confidence of diverse teams tackling real-world challenges.

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National maternity hospital
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Waterford city and council
Education Partnership NortEast
Hanley consulting

The Value Zoho Brings to Your Organisation

Zoho equips public sector teams with a powerful suite of cost-effective software tools that streamline operations, cut costs, and deliver real-world results in a fast-moving environment.

  • Speed of deployment

    Speed of Deployment

    Start seeing results in weeks, not months. Zoho’s tools minimise downtime and boost productivity, whether setting up feedback systems or automating workflows.

  • Ease of use

    Ease of Use for Everyone

    Intuitive software ensures all users, from frontline staff to IT, can work confidently with minimal training.

  • Customization

    Customisation Without Code

    Adapt Zoho’s no-code tools to your needs, tailoring workflows, dashboards, and reports without technical expertise.

  • Scale for growth

    Scale for Growth

    Zoho scales seamlessly with your organisation, handling increased workloads, users, and tools as you grow.

Solutions for Your Sector

See how Zoho can help your organisation overcome challenges and unlock new opportunities for efficiency and innovation.If you’ve got a specific challenge or use case in mind, click the button at the bottom of the page to arrange an introductory call with one of our specialists.

Implementation & Support That Work for You

Zoho offers flexible implementation and support models to meet the unique demands of public sector organisations, ensuring you have the guidance you need at every step.

Direct Support

Struggling with slow service, disjointed onboarding, or support teams that don’t understand government processes? With Zoho’s dedicated public sector support, you’re not just getting a help desk; you’re gaining a partner committed to helping you solve real challenges.

  • Specialist Support That Gets It: Our team understands government workflows, compliance, and operational pains - so you don’t have to keep explaining them.
  • Seamless Onboarding: Structured migration and configuration support to reduce disruption and get you up and running faster.
  • Faster Issue Resolution: Direct access to specialists for quicker fixes, minimising downtime and service gaps.
  • Continuous Optimisation: Regular check-ins to refine and scale your solutions as your needs evolve.

Partner Support

Benefit from Zoho’s certified partners, who provide customised implementations and on-the-ground support tailored to public sector challenges. Explore Zoho's regional partners here.

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A Global Leader with Local Focus

With over 25 years of experience, Zoho has been at the forefront of delivering innovative, cost-effective solutions that drive success for organisations worldwide.

  • Trusted name

    A Trusted Name in Technology

    Zoho supports over 90 million users in 180+ countries with 50+ applications for businesses, non-profits, and public sector organisations. Our integrated tools, including CRM, finance, and HR, help streamline operations and drive success.

  • Privacy first

    Privacy First, Always

    At Zoho, data privacy is our priority. We own and operate all our data centres for full control and compliance. Zoho is GDPR-compliant, and we never monetise customer data - your trust is our focus.

  • Public sector

    Committed to the Public Sector

    Zoho understands the unique challenges faced by public sector organisations. That’s why we deliver cost-effective, customisable solutions designed to help you make the most of your resources while ensuring transparency and accountability.

Zoho's Commitment to Compliance and Transparency

For more details about our certifications, frameworks, or financials, please contact us directly on (sales@eu.zohocorp.com). Our team is here to assist.

 
  • Frameworks
  • Accreditations and Certifications
  • Privacy and Data Protection
  • Modern Slavery Statement
  • Anti-Bribery Policy
  • Financial Reports
  • Social value
  • ESG

Frameworks

Zoho is proud to be listed on key public sector procurement frameworks, making it easier for your organisation to access our solutions:

  • Zoho Corporation Limited is a named supplier on Crown Commercial Service’s G Cloud 14 framework in 'Lot 2: Cloud Software'. Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2023/24, CCS helped the public sector to achieve commercial benefits equal to £4.9 billion - supporting world-class public services that offer best value for taxpayers.
  • To view the ‘Zoho CRM Plus - Unified Customer Experience Platform’ lot, where you can access information about the software, service documents and a free trial, click here.
  • Other Frameworks: Additional procurement options are available (details provided upon request).

Accreditations and Certifications

Zoho’s solutions meet globally recognised standards to ensure quality, security, and compliance:

  • ISO/IEC 27001: Information Security Management System
  • ISO/IEC 27701: Privacy Information Management System.
  • SOC 2 Type II: Ensuring rigorous data security practices.
  • GDPR Compliance: Fully aligned with European data protection laws.
  • CMMI Level 5: Demonstrating commitment to process maturity and excellence.
  • Cyber Essentials Plus: UK government-backed certification scheme that helps keep an organisation’s and their customers’ data safe from cyber attacks.
  • You can find out more about our accreditations here.

Privacy and Data Protection

Your data is safe with Zoho. We operate a privacy-first model that prioritises your security:

  • Zoho owns and manages all its data centres, providing complete control over data handling.
  • We never monetise customer data and adhere to strict compliance regulations, including GDPR and CCPA.
  • Comprehensive encryption safeguards your information both in transit and at rest.
  • You can find out more about our UK privacy policy here.

Modern Slavery Statement

Zoho is committed to ethical practices and ensuring that no form of forced labour, slavery, or human trafficking exists within our operations or supply chains. We adhere to the UK Modern Slavery Act 2018, regularly reviewing and monitoring our compliance. Click here to find out more.

Anti-Bribery Policy

Integrity is at the core of everything we do. Zoho has a zero-tolerance policy toward bribery and corruption, ensuring full compliance with the UK Bribery Act 2010. Our employees, partners, and vendors are required to uphold these standards. Click here to find out more.

Financial Reports

Zoho maintains transparency in its financial practices while ensuring confidentiality. Financial reports are available upon request, providing stakeholders with insights into our stability and growth.

Social value

Zoho's social value initiatives spread far and wide. From Schools of Learning in India to a community run farm in Texas. In the UK, Zoho's Young Creator Program trains university students in low-coding, and a Hockey Outreach program brings health, exercise, and fun to secondary schools in London.

ESG

You can find out more about our ESG policies by clicking here.

Resources

Explore a wealth of knowledge to help you make the most of Zoho’s solutions for your public sector organisation: