How Zoho Uses Creator #4 - Bringing order to chaos with a customized project management solution

When your organization is small, there's less scope for error. But to scale, repetitive and manual tasks need to be automated to improve efficiency and reduce the complexity of business expansion. A multifaceted solution builder like Creator can truly revolutionize how you work and empower your team with tools that'll help them concentrate on your core processes. Previously we read about how our HR, marketing, and content review teams use Creator for their day-to-day activities. Now we bring you a story from our own product management team.

There are mountains of options out there for software development life cycle methodologies, but nothing beats personal experience. In almost every instance, a tech leader settles on their preferred methodology after studying various tried-and-tested practices from across the industry. While some experts stick to a single method, others combine technologies to create a hybrid approach. The next biggest challenge is finding the right project management solution that incorporates your unique requirements, handles numerous jobs without increasing licensing costs, and integrates key functionalities.

But does the perfect off-the-shelf solution exist?

Building a purpose-driven project management system

Most IT teams work with disparate toolchains, managing and integrating dozens of tools to make software delivery happen. This not only hinders visibility across involved teams but also increases overall complexity and confusion.

"We all want to create solutions that continually enhance our processes and keep us ahead of the competition. The only way to do that is to combine development and operations, and focus on being agile. Previously, we had a lot of disconnected applications used by different teams and departments to keep track of all the tasks at hand. We wanted to bring all the smaller apps together, build a centralized release management application, and make it accessible to all relevant stakeholders.

We can't afford lengthy development cycles or miscommunication between siloed teams. CRAFT solved this by bringing everyone together around shared goals, to drive more rapid and effective innovation. It also gives us a comprehensive view of the entire development cycle." - Prakash Rathinam, Lead - Product Management

CRAFT: Creator's Release Administration FacelifT

CRAFT focuses mainly on eliminating steps that don't add value, as well as increasing efficiency, productivity, and swift delivery, and ensuring quality through it all. It also mandates trust and creates alignment among product development, engineering, and any adjacent teams involved in getting the final product to our customers.