Zoho Assist the best pcAnywhere alternative
With pcAnywhere no longer available, are you searching for a remote control alternative?
Zoho Assist could just be the best pc anywhere alternative remote control software to connect to any remote PC from anywhere.
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Here's why Zoho Assist is the best PC Anywhere alternative
Secure Remote Connections
Security was a big concern with Symantec pcAnywhere, and a major reason its users started to look for pcAnywhere alternative even before pcAnywhere was discontinued. Zoho Assist, your free pcAnywhere alternative for windows - that allows you to remotely control pc from anywhere leaves you with no such problems by offering secure remote access. With security enhancements and data protection options like SSL 256-bit AES encryption, multi-factor authentication, data anonymization, consent-based access, and others, you won't have to worry about data being at risk.
Enhanced PC troubleshooting features anytime, anywhere
To resolve issues on a remote device you need more than just access. Zoho Assist, remote desktop connection software provides free remote access to PC, and has features that help you to troubleshoot faster by allowing you to transfer files, live chat with your client, navigate multi-monitors, share your screen, have multiple technicians in a session.
The file transfer option in Zoho Assist helps technicians to perform operations like software installations, patch updates, and driver installations. File transfer in Zoho Assist does not involve the use of intermediate FTP or cloud-based storage devices, which are susceptible to data theft.
Text, Voice and Video Chat
Continuous interaction between a technician and a customer during a remote session ensures faster troubleshooting. In Zoho Assist, technicians can use their console to start text, voice, or video chat with their customer, avoiding the hassle of external chat applications.
You're sure to have customers who are working with multiple monitors, and asking them to navigate between them each time you need to see another monitor will only slow you down. With Zoho Assist - a comprehensive pc Anywhere replacement, you can use the shortcut from the technician console to navigate between multiple monitors with just a single click.
During a remote session, technicians want to broadcast their screen to the customer. With swap screen, technicians can demonstrate installations or train the customer on a particular aspect of the product. Showing customers how to solve simple issues on their device can also save you time by preventing repeated calls to your support team.
Customizing Symantec pcAnywhere took a lot of effort—customers had to install packages to rebrand the software. Customization in other remote control solutions also have their limitations, and it gets expensive.
However, customization in Zoho Assist requires minimal effort with no installation. Zoho Assist offers you rebranding options so you can use your company's name, logo, favicon, and a customized portal URL. You can also customize the emails sent to customers and configure the sender's email address, along with reply-to and CC email addresses. This way, your customers know who they're talking to every step of the way.
Connect to any devices anywhere: Windows, Mac, and Linux
Technicians have their preferences when it comes to the operating system they want to troubleshoot from. If your remote control solution is one-dimensional and forces technicians to troubleshoot from one particular computer environment, your agents will have to take longer to get their jobs done. This free symantec pcAnywhere alternative is a multi-platform remote desktop software that allows your technicians to troubleshoot a Mac remote desktop from Windows, Mac, Linux, Android, and iOS devices.
Access to unlimited Unattended PC's
With Zoho Assist, you can configure as many unattended computers as you want in your organization. This alternative to pcAnywhere offers confusion-free management of a large number of unattended computers with features like computer grouping, group-based permissions, and departments. You can organize computers based on location, function, or any other criteria by downloading PCAnywhere alternative-Zoho Assist. The departments feature enables you to create internal divisions within your organizational account, so each department can also have its own set of technicians, email templates, and email configurations.
A clean and intuitive user interface
Working with a user interface that is clumsy takes time to adjust and makes technicians search through information they don't need, which naturally delays the troubleshooting process. Remote customers usually expect issue resolution in the fastest possible timeframe. This alternative for pcAnywhere offers you a clutter-free user interface that even first-timers can navigate easily.
Replace 'PC Anywhere' with an affordable alternative
Price is a deciding factor when choosing to replace an app. Zoho Assist - an affordable pcAnywhere replacement, provides you features like file transfer, instant chat, multi-monitor navigation, rebranding, and built-in integrations with plans that start at $8. By buying a remote control solution that requires a yearly plan, you could end up stuck with a product that doesn't work for your team. Zoho Assist offers you a 15-day free trial, and you can then choose between monthly billing or yearly billing.
Frequently Asked Questions
01. Can I remotely access a Windows 10 PC from anywhere?
Yes, with Zoho Assist - secure remote support tool, you can access and control a Windows 10 PC from anywhere. All you have to do is host a remote support session and allow your customer to join the session by sharing the session information.
02. How can I access my PC from anywhere for free?
Zoho Assist offers a 15-day free trial, with multiple free and paid plans tailored to your needs. All you have to do is, log in to your Zoho Assist account using your credentials. Initiate a remote access and control session and share the session ID with your remote user. Once the remote end-user enters the ID and joins the session, you will be able to access their remote home PC securely.
03. Does PC anywhere still exist?
No, pcAnywhere, a Symantec remote access software, is no longer available. However, Zoho Assist with its robust set of features such as multi-monitor navigation, file transfer, instant chat, service queue, and 256-bit AES encryption, acts as the best and affordable pc anywhere replacement.