Zoho Subscriptions is now Zoho Billing — An end-to-end solution for complex billing requirements. Explore Zoho Billing

Features
English
    Features
    Zoho Subscriptions and Zoho SalesIQ

    Zoho Subscriptions and Zoho SalesIQ

    One of the best ways to establish an immediate and personal connection with your customer base is through live chat. Use the integration between Zoho Subscriptions and SalesIQ to embed multi-functional, highly customizable chat widgets in your customer portal.
    Sign up for free Request a demo

    The solution for subscription billing

    Zoho Subscriptions is a subscription billing app built for simplicity. Keeping track of customers, billing cycles, tax compliance, and payments for a subscription business can use up valuable work hours and funds. Zoho Subscriptions takes care of all these processes and more.

    Boost your sales, support and marketing activities

    Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you engage and support your customers in real time.

    "In the past, we had no transparency with fees and funds collected. Zoho Subscriptions has totally transformed our subscription management. We now have the system fully automated with Zoho APIs. Thanks for creating such a great product!"
    Zalman Kagan | Director of Web and Information, BECO Management

    Zalman Kagan

    Director of Web and Information, BECO Management


    Give your subscription management a personal touch through live chat

    Subscribers using your customer portal would always prefer to have their questions about subscriptions and payments answered on the spot, without any waiting. This kind of accessible and reliable support for your customers can only be achieved through live chat.

    Live chat screenshot

    Respond immediately to queries

    Provide swift responses for key issues like payment failures and refunds, so you can keep your subscribers happy and your income flowing.

    Move your chat to different channels

    Shift gears by making a voice call or sending an email through the chat widget so you can provide the right support to any subscriber.

    Try a more hands-on approach

    Take charge of the situation by requesting remote access and sharing your screen with subscribers who need a little more guidance.

    Collect subscriber feedback directly

    Measure customer satisfaction and operator performance by receiving feedback directly through the chat widget.

    Encourage subscriber self-service through automation

    Chat using personalized conversational Zobots

    Give your operators some respite by deploying custom AI chatbots known as Zobots to handle first-level engagement and help you meet customers' needs around the clock.

    Respond faster through template canned responses

    Streamline the support process by providing canned responses for frequently asked questions on topics like alternate payment methods and renewals.

    Share your support documentation

    Some information is better read than said. Automatically share your help docs and FAQs to give users the means to help themselves.

    More you can do with SalesIQ

    View all your visitor information

    Track key data such as a subscriber's location, device, pages visited, number of visits, chat duration, and much more.

    Gauge visitor strength through lead scoring

    Gain insight and find ideal subscribers by assigning points to promising leads that meet your requirements and are worth following up.

    Integration is as easy as 1-2-3

    Still not sure?

    Zoho Subscriptions provides a 14-day free trial, so you can test out all the functionalities of our product without any commitments.

    GET STARTED NOW
    Message from CEO

    Zoho is a software company that ships 45+ products globally. Operating on a subscription pricing model for more than 20 years has given us the opportunity to face and overcome the practical pain points of subscription businesses. Let us solve your subscription billing challenges, together.

    Sridhar Vembu

    CEO, Zoho Corporation

    Zoho-CEO-Image
    close
    New to Zoho Subscriptions ?

    Schedule a demo and get your questions answered by our product experts

    Oops! We didn't catch your name.

    *
    *

    Looks like you forgot to give us your number.

    *

    Looks like you forgot to give us your convenient time.

    *
    *

    Type the characters you see in the picture above

    *

    We can wait. Take your time to draft us your question.

    *

    By submitting this form, you agree to our Privacy Policy.