Customer engagement: The path to insight and growth

  • Last Updated: November 2, 2023
  • 3 Min Read
WorkDrive customer feedback

No matter what type of business you're in, customers are your most valuable asset. From one-time buyers to lifetime subscribers, every customer plays a role in shaping the future of your company. Customer feedback is an extraordinary source of insights about your products, and referrals are a powerful tool for growing your business. 

At WorkDrive, this way of thinking is deeply embedded into our culture. We place a high value on input from our customers. Every comment and question from our customers has been a catalyst for WorkDrive's development.

We met a few of our customers and learnt about their experience using Zoho WorkDrive. In this blog, we bring you interesting insights and stories that show what it means to embrace customer engagement.


ArtiCAD is a design software firm exclusively focused on kitchens, bedrooms, and bathrooms. They deliver designs to their customers through 3D animations, augmented reality, and virtual reality. Their scope of work also extends to in-store and in-home sales and installation services.


IIFL is a diversified financial services company headquartered in Mumbai, India. Based on market capitalization, it's one of India's top seven financial conglomerates. With more than 3,000 branches and operations across 500 locations in India, the organization serves both corporate and retail customers.

Barings Law

Barings Law is a multi-disciplinary tech law firm headquartered in Manchester, UK. They provide a full range of legal services, with a focus on claims related to mis-selling of financial products and services.

Integra Books

Integra Books is one of the leading accounting companies in India. They offer professional accounting, bookkeeping, small business payroll, and other business services. 


Tomedes is an Israeli company that offers translation services. With operations on three continents, the organization has provided services to over 95,000 clients. They have a pool of 20,000 native translators providing content translation services for more than 120 languages.

BuildHr Management Consultants

BuildHr is a consulting firm that provides customized HR solutions for businesses across multiple verticals. They primarily focus on the HR-related challenges of small and medium enterprises and family-managed businesses. BuildHr aids in designing, developing, and implementing strong HR practices, with a specialty in institutionalizing the performance management process.


vCommission is an affiliate marketing firm that delivers services on both web and mobile platforms. The company is headquartered in Gurugram, India and has been in business for more than 12 years. They have an expanding network of over 100,000 affiliates in the US, UK, and India.

Alchemist Global

Alchemist is a consulting firm that helps individuals and corporations in all stages of business. They provide a full set of accounting services and support companies with registering for VAT, getting a business website set up, implementing a CRM system, and managing social media marketing and SEO.


AltQuad Global LLP is a cloud accounting and management consulting provider based out of Mumbai, India. With a team of professionals skilled in scaling digital and tech organizations, AltQuad helps businesses make strategic decisions backed by data and business intelligence.

The Works

The Works is an integrated branding and advertising agency based in India. By advising clients at the business-strategy level, The Works has helped numerous enterprises expand their market presence over the past five years.


EasyToCheck Software Solutions is a software consulting firm based in Noida, India with a global presence. They provide consulting services to help businesses adopt Zoho products without interrupting their operations. 

The power of customer engagement is not to be taken lightly. We believe that listening to customers' needs will have a positive impact on any business. We are grateful for our customers' support and committed to providing them with the best possible experiences with our products.

Welcome to the world of WorkDrive, where the customer's voice reigns supreme.

Have an idea, question, or comment for us? Please reach out to us anytime at We'd be happy to hear from you!

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