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  • Tag: customer empowerment
  • Illustration of three people working with the elements of an online knowledge base containing help articles
    179 views | 7 min read

    12 best practices to make your help content more effective

    CXSupportEmpowerment
  • Silhouette photograph of a group of people standing in front of a screen with a collage of multiple people
    1.1K views | 5 min read

    The numbers are saying it’s time to listen to people

    ContextOperationsStrategy
  • Illustration of a man with a bunch of knowledge-related icons hovering around him
    1.7K views | 2 min read

    Self help is the best help—Empower your customers to find their solutions

    SupportEmpowermentStrategy
  • Illustration of a question mark inside an electric bulb, symbolizing an idea or knowledge
    1.5K views | 3 min read

    Create and curate an effective Knowledge Base

    SupportEmpowerment
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