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  • Tag: better cx
  • Illustration of a female executive studying on her laptop by watching a video and taking notes
    132 views | 5 min read

    The ABCDEFG of effective learning

    CultureEmpowermentMissionTraining
  • Illustration of a business executive holding a briefcase and jumping across a series of potholes successfully.
    314 views | 5 min read

    Pitfalls to avoid while fostering customer centricity

    CXCultureLoyaltyOperations
  • Illustration of three people in suits carrying the top of a mountain up on a slope
    203 views | 5 min read

    Going the extra mile

    CXCultureEmpowermentOperations
  • 430 views | 6 min read

    What makes CX hard to measure and what you can do to improve it

    CX
  • Illustration of a hand holding a megaphone to amplify the voices of three people
    293 views | 2 min read

    To acquire new customers, listen to old customers

    SalesEmpowermentStrategy
  • Stock photograph of two smiling plush toys
    828 views | 5 min read

    Be CX aware. Let your customers know you care.

    CXOperationsProcessStrategy
  • Illustration of two people talking to each other from the opposite sides of a wall
    1.9K views | 5 min read

    Make the move to improve your listening skills

    MissionProcessTraining
  • Illustration of a person standing and teaching three other people about something
    1.3K views | 4 min read

    You can train for better CX stories

    CultureProcessStrategyTraining
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