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Strategy

8 posts
People in business attire examining sheets of paper with an overlay of digital charts and graphs
  • Strategy

What does it really take to build a data-driven company culture?

  • Posted on July 02, 2025July 02, 2025
  • 4 minutes
  • by Adriana Jacaruso
Creating a meaningful role for data within an organization requires stakeholders to move beyond the mere collection of data, and focus on how it is used, analyzed, and integrated throughout the organization.
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Fingertips holding a lightbulb surrounded by tech and business symbols
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  • 15
  • 4 minutes
  • Strategy

Balancing the strengths and vulnerabilities of advanced enterprise technology

  • Posted on May 29, 2025May 29, 2025
  • 4 minutes
  • by Adriana Jacaruso
Continually refining strategies for the adoption and use of new technology helps organizations maximize their investments—and mitigate evolving threats.
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Five stars made from data points against dark blue background
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  • 56
  • 4 minutes
  • Strategy

A data-driven approach to reversing CX decline

  • Posted on May 20, 2025May 20, 2025
  • 4 minutes
  • by Adriana Jacaruso
Improved data practices in key business areas can help stakeholders identify CX deficits and take meaningful steps toward improvement.
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Light blue digital arrow against dark blue background
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  • 698
  • 4 minutes
  • Strategy

Is it time to slim down your tech stack?

  • Posted on February 05, 2025February 05, 2025
  • 4 minutes
  • by Emily Sloan-Pace
Improve software performance and stop wasting money by identifying and eliminating tech bloat across your IT stack.
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close-up image of a conveyor belt with factory floor in the background
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  • 580
  • 4 minutes
  • Strategy

Automation strategies that drive fresh, agile, and impactful CX

  • Posted on January 08, 2025January 08, 2025
  • 4 minutes
  • by Enterprise Insights
Through a combination of flexible CXA software and comprehensive analytics, businesses can increase ROI in automation, while achieving stronger and more loyal customer relationships.
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Woman in blazer typing on laptop with icons of files and trash can
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  • 105
  • 6 minutes
  • Strategy

Your sales team's year-end data hygiene checklist

  • Posted on December 18, 2024December 18, 2024
  • 6 minutes
  • by Enterprise Insights
Good year-end data hygiene practices can maximize the value of your CRM data and improve the efficiency of next year's sales and marketing activities.
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Over-shoulder view of woman holding tablet with on-screen graph
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  • 165
  • 4 minutes
  • Strategy

Crucial analytics for a successful after-sales strategy

  • Posted on September 18, 2024September 18, 2024
  • 4 minutes
  • by Enterprise Insights
Comprehensive, cross-functional analytics can help companies foster long-term customer relationships, resulting in increased revenue and a more favorable brand reputation.
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Four people standing over a table with graphs, notebooks, and a laptop
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  • 307
  • 4 minutes
  • Strategy

People-centric project management in the age of smart technology

  • Posted on May 31, 2024May 31, 2024
  • 4 minutes
  • by Adriana Jacaruso
To experience the full potential of smart PM tools, project managers must keep the needs of their teams at the center of their implementation strategies.
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