Leadership perspectives Archives | Enterprise

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Leadership perspectives

Leadership Perspectives: Enhancing Quality of Life through Technology in Smart Cities

Waliur Rahman, CIO and Advisory Partner at Kyndryl, explains the technologies behind smart cities and why he is so passionate about how they can transform inhabitants' quality of life

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423
9 minutes

Leadership perspectives

Leadership Perspectives: Strategic Challenges in Digital Transformation

Shivani Agarwal, Head of IT Infrastructure, Security, and Enterprise Services at McLane Company, shares her insights on business modernization and successful DX.

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448
4 minutes

Leadership perspectives

Leadership Perspectives: The Impacts of Generative AI

Rahul Trivedi, Vice President of Operations at TransUnion, shares his insights on AI and tech adoption.

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395
3 minutes

Leadership perspectives

Don’t settle for a CRM that compromises on privacy

Privacy is an essential tool for earning customer trust. Here's what getting privacy right looks like in Zoho CRM.

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793
5 minutes

Leadership perspectives

Why employee data literacy is more important than ever

Data-literate employees belong in every seat of an organization, but cultivating that literacy is about more than teaching people to use software.

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706
5 minutes

Leadership perspectives

The case for zero-party data: Why personalization doesn't have to come at the cost of data privacy

Personalization and privacy aren't mutually exclusive. Zero-party data enables the customization that creates an outstanding customer experience.

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521
4 minutes

Leadership perspectives

The case for implementing a unified data and analytics platform

Getting a comprehensive view of the customer requires a comprehensive view of their data. A UDAP provides that omnichannel perspective.