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Tag: web based helpdesk software

Cloud Telephony and Mobile Apps for Zoho Support

Posted on November 20, 2013November 20, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Introducing: Notification Center for Zoho Support

Posted on September 23, 2013September 23, 2013 by Prashanth V K
3 Mins Read
CategoriesZoho Desk

Build Communities. Share Knowledge. Create Happiness.

Posted on July 31, 2013July 31, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Poll: What's the ratio of support reps to sales reps in your business?

Posted on April 22, 2013April 22, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Results: Facebook is the most used platform for community

Posted on April 20, 2013April 20, 2013 by Prashanth V K
3 Mins Read
CategoriesZoho Desk

Poll: What do you use to build a community around your business?

Posted on April 9, 2013April 9, 2013 by Prashanth V K
3 Mins Read
CategoriesZoho Desk

Results: What's your approach to customer support hiring?

Posted on April 5, 2013April 5, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Poll: What's your approach to customer support hiring?

Posted on March 26, 2013March 26, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Results: What kind of interactions do you prefer in a ticket?

Posted on March 22, 2013March 22, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Poll: What kind of interactions do you prefer in a ticket?

Posted on March 11, 2013March 11, 2013 by Prashanth V K
3 Mins Read
CategoriesZoho Desk

Results: Insights about customer support channels

Posted on March 8, 2013March 8, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Poll: What channels do your customers use to reach you?

Posted on February 25, 2013February 25, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Results: We organize our support team by...

Posted on February 22, 2013February 22, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk

Poll: How do you organize your support team?

Posted on February 11, 2013February 11, 2013 by Prashanth V K
2 Mins Read
CategoriesZoho Desk