App Spotlight: Burst SMS for Zoho Desk

Our App Spotlight brings you hand-picked apps to enhance the power of your Zoho solutions. Visit the Zoho Marketplace to explore all apps, integrations, and extensions.

Burst SMS for Zoho Desk

Reach your clients by sending and receiving text messages (SMS) from Zoho Desk. Streamline the way you communicate with customers by using OscilloSoft's Zoho Desk with the Burst SMS extension. 

Get Burst SMS for Zoho Desk

Business needs:

  • Drive customer acquisition and retention with streamlined communication.

  • Easily track and store customer tickets for future reference.


  • Send and receive SMS messages from Zoho Desk tickets to the customer's mobile number.

  • Send bulk messages using personalized templates.

  • Use field merge options to customize your messages.

  • Send messages through the SMS widget by clicking the Send SMS button.


  • Speed up and enhance communication between you and your customers.

  • Reduce resolution time with the help of the SMS widget.

  • View complete customer SMS history within Zoho Desk tickets for more informed conversations.

Get Burst SMS for Zoho Desk


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