Zoho Desk

Make Smart Business Decisions with Advanced Help Desk Analytics

“In 2017, 89% of businesses will compete mainly on customer experience.” – Gartner With pricing no longer the distinguisher it used to be, customer service has...

Zoho Reports 3 min read

What the Amazon Connect Release Means for Zoho CRM and Zoho Desk Customers ​

If you’ve been following today’s news, you might already know that Amazon is entering the cloud-based contact center service market through its latest product offering,...

2 min read

Announcing Zoho Desk — the industry’s first context-aware help desk software.

Today, we are announcing the release of Zoho Desk — the first context-aware customer support software — that presents customer issues against the broader context...

Zoho Desk 3 min read