Get customer information instantly
Customer information, such as billing and shipping addresses, contact person info, and operating currency, will automatically pop up in your ticket view.
View all the subscription details
Customer subscription details are available in your ticket view. Quick access to subscription plans, subscription statuses, amounts, and renewal dates allows you to provide efficient support.
Check the payment status of an invoice
You can also review the invoices associated with subscriptions. In addition to invoice numbers, support and sales agents can check the payment status of an invoice immediately.
Add customers to Zoho Subscriptions
If you have a customer who hasn't subscribed online, you can easily add them to your customer database in Zoho Subscriptions in a click and include comments in their profile as well.