Maximize ROI with in-depth SalesIQ analytics

Visually analyze and grow your business with the powerful customer analytics. Understand your visitors, engage better, and sell smarter with key insights into your customer support and website traffic. Share reports and dashboards with peers for data-driven decision making.

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Advanced Analytics for SalesIQ

Understand your visitors

Analyze and identify your website traffic sources, visitors' geographic distribution, and the average time spent on your website. Optimize your website and engage your visitors efficiently.

Visitors overview
Chat-analytics

Analyze customer chats

Analyze your customer chats and uncover key insights on chats attended, missed, closed, and converted to tickets. Identify your busiest hour, track your agent ratings, and train them better.

Unified Business Analytics

Dive deeper and blend your SalesIQ data with data from other sources for cross-functional, end-to-end analysis. For example, blend data from Zoho SalesIQ and Zoho CRM to build a visitors to leads conversion funnel.

Contextual alerts for financial metricst
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    Collaborative analytics

    Develop & analyze reports together with your marketing team. Share and embed your visualizations for wider consumption.

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    Pre-built visualizations

    Instantly kick start your analytics journey with over 75 pre-built reports and dashboards on your website traffic and customer chat.

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    Email, export, and print reports

    Export or print reports for offline access. Schedule your reports and dashboards to be emailed automatically to the given recipients.

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    Variety of reporting components

    Use a wide variety of charts, pivot tables, KPI widgets and tabular view components, to create visually appealing reports and dashboards.

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    Smart AI assistant

    Type out your questions, and see Zia, our AI-powered assistant, come up with suitable answers in the form of reports and KPI widgets.

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    Embedded analytics

    Get a powerful BI, reporting, and analytics solution in your own brand name, embedded within your product/application or setup as a standalone portal.

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