Improved care for your patients
Surveys give you a more complete picture of reality and expose mistaken assumption. By providing a variety of perspectives, surveys help you understand your patients' troubles first-hand to address their concerns with clarity. A good survey goes a long way to make your healing experience become better, emotionally and physically.
Satisfy your patients' needshttps://www.zoho.com/survey/patient-satisfaction-survey.html
Satisfied patients are repeat patients and will refer your institution to their friends. Patient satisfaction can be a difficult thing to pin down, but a well crafted, simple survey can help you keep your finger on the pulse of your most important assets.
Improve selected touchpointshttps://www.zoho.com/survey/patient-experience.html
Surveys give you the key to unlocking your institution's potential. The key question is, "Which touchpoints need our attention the most?" The answer to this question is just a survey away.. Improving these touch points will grant you a marked difference in your overall patient experience.
Improved care with your employees
Healing starts with people. Take care of your employees so they take better care of your patients. Make simple improvements to how you take care of your employees and you will see improvement in patient care. Surveys can help you understand what your employees need, where the gaps in your healthcare are, and show how you can improve the overall workplace environment.
Gather employee feedbackhttps://www.zoho.com/survey/employee-feedback-survey.html
The connection that your employees have with your patients is an invaluable asset. They have the most information regarding your patients' everyday needs and worries. Tap into that information using surveys. Ask your employees for feedback on relationships and care to improve your policies.
Improve employee engagementhttps://www.zoho.com/survey/employee-engagement-survey.html
Keep your employees engaged. Listen to their opinions on various issues, and help them feel like a part of your family. Loyal and happy employees help you grow the roots needed to sustain for the long run.
Sharpen their scalpelshttps://www.zoho.com/survey/physician-survey.html
Even seasoned employees need improvement feedback. Use a training needs assessment survey to help them find gaps in their knowledge, and provide them with training. Consider implementing a 360 degree feedback form to give your employees an understanding of their strengths and weakness, from those working closest to them.
Hospitals stand to gain a lot from the effective use of surveys. Try out Zoho Survey to help your institution grow.
We would love to hear about your experiences too. Write to us at firstname.lastname@example.org.