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  • Tag: support agents
  • Illustration of a male support agent talking to a female customer over a call
    319 views | 4 min read

    Customers of different flavors and how to handle them well

    Support
  • Illustration of four executives connecting a jigsaw piece each to form a square
    224 views | 4 min read

    Planning for your dream customer service team

    Support
  • Illustration of an executive juggling multiple objects while riding a unicycle
    307 views | 3 min read

    Skills your agents need to stay ahead of the customer service game

    Support
  • Illustration of a person working on a computer
    1.4K views | 3 min read

    What your help desk can do to augment agent productivity

    SupportEmpowermentProcessTechnology
  • Illustration of a business executive crossing an obstacle course
    1.3K views | 3 min read

    Agent Training Hardships and Overcoming Them 101

    SupportCultureTraining
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