The shift to e-signatures in modern business
In the wake of digital transformation, sending electronic documents online has become a common practice. Often, these documents require signatures as proof of the agreement. This is achieved with the help of electronic signatures. They provide an efficient way to sign documents online, reduce paperwork, and enable more streamlined transactions.
In addition to easing the process, e-signatures help protect documents with their enhanced security and authentication techniques. They outweigh handwritten signatures in various aspects, with security being the most significant. As a result, e-signatures are gaining popularity with businesses worldwide, helping them meet their objectives efficiently.
Speeding up Lebanese business in the digital age
E-signatures are transforming how business gets done in Lebanon. Before e-signatures, everything relied on face-to-face meetings, mountains of paperwork, and slow administrative processes, all of which could hold things up for ages. Now, Lebanese companies can sign, verify, and share documents instantly, no matter where anyone is. This is a game-changer, especially for small and medium-sized businesses (SMEs) that often struggle with complex administrative tasks.
This move towards e-signatures also aligns perfectly with Lebanon's wider digital government strategy. The Ministry of Finance has been leading the charge, integrating e-signature systems into public sector processes. This makes it much easier for citizens and businesses to submit official documents and complete transactions online.
Zoho Sign, a powerful digital signature solution, can be the ideal choice for seamless, paperless transactions. With its secure and intuitive interface, Zoho Sign provides businesses with a range of advantages, including:
- Speed
- Productivity
- Authentication
- Security
- Remote access
- Improved user experience
- Cost-effectiveness
Digital signing across Lebanon's key sectors
E-signatures are reshaping business practices across the following sectors:
- Banking and Finance
- Healthcare
- Education
- Real Estate
- Retail and ecommerce
- Government and public sector
- Transportation
- Manufacturing and supply chain
Electronic signatures and the law
Electronic Transactions and Data of a Personal Nature Law No. 81/2018 (the "ETL") establishes the legal framework for electronic signatures and sets out the responsibilities of service providers.
The law recognises only one form of electronic signature: the Simple Electronic Signature.
An Electronic Signature is essentially data that is linked to other electronic information and used to sign documents. It serves two key purposes: identifying the signer and confirming their consent to the transaction or agreement. This ensures the process is both secure and legally valid.
Legal status of electronic signatures under Lebanese law
Electronic Signatures hold the same legal validity as traditional handwritten signatures, provided that the signer can be identified, and the signature is properly stored and maintained to ensure its integrity.
The electronic signature is created through a secure method that verifies the identity of the signer, confirming its legitimacy for the specific transaction.
If the signature follows the security measures established by an authorised authentication service provider, it is assumed to be trustworthy and satisfy the requirements for an electronic signature as outlined in the law.
However, if the signature is generated or managed using an authentication method from an unauthorised service provider, a judge may assess its evidentiary value on a case-by-case basis, unless the parties involved have mutually agreed to a different standard.
Electronic signature certificate
An Electronic Signature Certificate is issued by a recognised trust or authentication service provider. This certificate serves to verify the identity of the individual or entity associated with a specific signing tool and contains essential details depending on the certificate type.
Certifying authority
Under the ETL, an Authentication Service Provider is defined as a public or private entity responsible for issuing authentication certificates. This process involves implementing security measures to protect one or more functions specified in Article 15 of the law.
The Lebanese Accreditation Council (COLIBAC) acts as the root certification authority, overseeing and accrediting authentication service providers. These providers issue Electronic Signature Certificates while ensuring compliance with the secure method requirements mandated by law. Any decisions made by COLIBAC regarding the enforcement of this law can be challenged before the State Council.
Recognition of foreign digital certificates
A foreign authentication service provider can apply for accreditation from COLIBAC if it meets the legal requirements outlined in the law. However, currently, no foreign providers have been accredited by COLIBAC.
Electronic seal
The law defines an Electronic Seal as a digital representation of a seal, either as data or an image, that is connected or logically associated with other electronic data to verify its origin.
Document timestamping
A Digital Timestamp is a digitally signed notation that is appended to the electronic data, digital signature, or certificate that indicates that certain digital data exists at a certain point in time. This process securely binds the date and time to the document, ensuring its authenticity and integrity.
Zoho Sign partners with recognised timestamping authorities, GlobalSign and Seiko, to provide trusted digital timestamps for electronic transactions. These timestamps validate the authenticity of e-signatures and verify that the signed document existed in the given form at the time of signing and remains unaltered, adding a robust layer of security to the signing process. By making signatures tamper-proof, digital timestamps enhance the reliability of signed documents for both legal and commercial purposes.

Achieving e-signature compliance in Lebanon with Zoho Sign
Zoho Sign enables Lebanese businesses to boost efficiency and remain competitive in the digital era while ensuring compliance. Here's how:
Identification and reliability:
Zoho Sign employs strong authentication techniques, such as OTP authentication and PKI-based digital signatures using digital certificates, to ensure the e-signature identifies the signatory.
Intention of the signatory:
This can be collectively projected by the contents of the electronic documents (like terms in an agreement), audit trail, and completion certificate.
Control over the data being signed:
Only the signatory is allowed to review the document before signing and provide choices to make changes or reject the document if necessary.
Enhanced security:
Zoho Sign employs robust encryption protocols, such as the military grade AES-256 encryption at rest and the TLS/SSL protocol in transit, to ensure that the data transmission between the signing platform and the data being signed is secure. This prevents documents and data exposure in the case of data breaches.
Detectable alterations:
Zoho Sign ensures any alterations to the electronic signature or the document to which the signature is affixed are detectable through an elaborate audit trail of all activities during the signing process. This audit trail comprises critical information, such as the identity of the signatory, the timestamp of the signature, and changes made to the document.
Key takeaway
Lebanon's business world is changing fast, and e-signatures are quickly becoming a must-have. They're essential for speeding up document completion and boosting overall efficiency. Zoho Sign's intuitive platform and robust security features provide companies with a competitive advantage, ensuring a seamless and efficient transition to fully digital signatures. This makes it easier than ever for Lebanese businesses to manage contracts, enhance document security, and ditch the paper trail.
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Disclaimer
The information provided in this document is for general informational purposes only and shall not be construed as legal, regulatory, or any other form of professional advice. Zoho Sign disclaims any liability for any error in the information provided herein. We recommend that you consult your legal counsel for any questions that you may have in this regard.