Release Notes - Android

Android

Version 2

v2.3

Beta

SDK v2.3-beta.4BetaBeta

7 September 2020

Feature/Additions:

  • Support for Invoke JS API trigger ( .handleTrigger() ). Learn more.
Beta

SDK v2.3-beta.3Beta

30 July 2020

Features/Additions:

  • Support for location search (AutoCompletion of search results) in bot location widget.

Changes/ Enhancements:

  • Removed support for listing nearby places in the bot location widget.
Beta

SDK v2.3-beta.2Beta

17 July 2020

Features/Additions:

  • Support for Phrases display card.
  • Multiple line support for the texts in suggestions chip view.
  • API support to hide the FileShare option and Email Transcript option in the chat window. Learn more

Enhancement:

  • Support for error callback in the init method. Learn more
Beta

SDK v2.3-beta.1Beta

8 July 2020

Enhancement:

  • We have enhanced the performance of the SDK while sending text messages.

Bug Fixes:

  • Fixed the border issues on the bot widget's link display card.

v2.2

SDK v2.2

3 July 2020

Features or Additions:

  • Support for dropdown widget cards.
  • A banner will be displayed in both the chat window and conversation UI when there is no internet connection.
  • API support to set a secondary location for a visitor. Learn more
  • Basic support for strings customization. Learn more

Enhancement:

  • Support for disabling in-app notifications. Learn more

v2.1

SDK v2.1

26 June 2020

Features/Additions:

  • Support for Carousel widget cards.
  • Client actions supported for Bot display cards (Images, Links and Articles)
  • Zoho SalesIQ branding that directs you to the Mobilisten home page will be displayed at the bottom of the chat window for open chats.
    Note: The branding will be displayed only for free account users.

Changes/Enhancements:

  • Minor changes in the design of the sender name and time in the chat bubble.
  • Visitor Name in the chat bubble will now be shown only upon the API call. The default text "You" will be shown otherwise.
  • ZohoSalesIQ.Chat.show() API will now navigate the user to the home page of SDK, ZohoSalesIQ.Chat.open() can be used to open the chat window.

v2.0

SDK v2.0

11 June, 2020

Features:

  • Introduced two new themes Dark Theme and Light Theme and added support for customizing SDK components. Learn more.
  • Added support for multi-client live sync for messages in SDK once the visitor is registered using the ZohoSalesIQ.registerVisitor() API.
  • Added support for reopening of closed and missed chats.
  • Added support for initiating multiple chats
  • Added support for pre-chat forms.
  • Added support for RTL.
  • Added support for feedback and rating options anytime later if it is missed at the time of closing the chat.
  • Added support for hiding launcher/chat widget when operators are offline and outside business hours.
  • Added support for visitor name in chat bubble.Learn more.
  • Added support for the Bot input cards. Learn more.
  • Added support for the Bot Display card - Image, Articles and Links. Learn more.
  • Added support for Bot-busy action.
  • Offline banner will be shown in both conversation list view and chat window on offline cases.
  • APIs added :
  • Event listeners added:
    • Visitor action based listeners - Learn more.
      • handleSupportOpened()
      • handleSupportClosed()
      • handleIPBlock()
    • Chat related listeners - Learn more.
      • handleChatViewOpen()
      • handleChatViewClose()
      • handleChatOpened()
      • handleChatClosed()
      • handleChatReOpened()
      • handleChatMissed()
      • handleChatAttended()
    • Article related listeners - Learn more.
      • handleArticleOpened()
      • handleArticleClosed()
      • handleArticleLiked()
      • handleArticleDisLiked()

    Changes/Enhancements:

    • Operator image and name will be shown by default in chat.
    • Voice recording option is disabled by default. can be enabled using API. Learn more.
    • ZohoSalesIQ.setLanguage() -> change in data type of parameter. Learn more.
    • Bot suggestion style will be vertical by default, horizontal can be chosen in style. Learn more.
    • We have additionally added chatId, attenderName, attenderId, isBotAttender, departmentName, chatStatus, unreadCount, lastMessage, lastMessageSender, lastMessageTime for the VisitorChat class which is used as the return type in callbacks. Learn more.
    • Operator images will not be shown in launcher if there is more than one connected chat.
    • End button is replaced with a kebab menu with an option to end.
    • Change in the layout of chat messages for closed chats (previously it will be aligned in reverse - top to bottom).
    • Continue button at the bottom of the chat window is removed. Reopen button added.
    • Change in the info message for closed chats -> "Session Ended".
    • Trigger messages are disabled in offline cases.
    • FAQ tab will be enabled by default and departments section is removed.
    • FAQ will not be cleared upon unregistering the visitor.
    • Chat button is removed in the bottom right corner of articles view.
    • "Chat" button is removed from the Conversation and Articles Emptyviews, only the "Start Chat" button will present if there is no chat available.
    • For closed and missed chats, we have changed the text shown in the chat window toolbar. It now displays the chatID followed by the visitor's question instead of the chat attender's name.
    • Minor UI changes to the way conversations are displayed in the conversation list view.
    • FAB in the conversation list screen will not be hidden upon open chats. It can be used to initiate another new chat.                                                            Note: If details are yet to be filled in previous initiated chat, FAB will take you to that specific chat.
    • Irrespective of device font, default SDK font is handled throughout SDK.                      Note: Custom font can be set if needed.
    • Change in the flow of ZohoSalesIQ.Chat.show() API, which will navigate to the recent chat window or a new one if no chats are present.
    • Deprecated APIs:
      • ZohoSalesIQ.setThemeColor()
      • LauncherProperties.setBackgroundColor()
      • LauncherProperties.setBadgeTextColor()
      • LauncherProperties.setBadgeBackgroundColor()
      • ZohoSalesIQ.Chat.setMessage()
      • ZohoSalesIQ.Chat.setOfflineMessage()
      • ZohoSalesIQ.FAQ.setDepartmentVisibility()

Bug Fixes:

  • Fixed crash on MaterialDesign latest library - Issue - #2.
  • Fixed FAQ loading issues on login logout cycle are fixed.
  • Fixed the bug of input area when Arabic language is set.
  • Fixed the issue on offline status of embed not getting updated dynamically.
  • Fixed the issue in sending screenshots from the app's home page.
  • Fixed the UI issue in,
    • screenshot preview.
    • horizontal layout.
  • Fixed a bug where suggestions overlap with the bot widget card in some cases.

Version 1

v1.4

SDK v1.4

1 March, 2019  

Features:

Bug Fix:

  • No resource found issue matches the given name at 'layout_toRightOf' with value '@id/siq_sender_avatar'- fixed
  • No resource found issue matches the given name (at 'layout_alignBottom' with value '@id/siq_msg_container') - fixed
  • Fixed the chat keyboard issue where it doesn't allow to enter new line while typing message 

v1.3

SDK v1.3 

 

1 Oct, 2018  

Features:

  • Zobot: Support for bot interaction with widgets and actions - Learn more
  • Record & send audio feature

Enhancement:

  • This update includes UI revamp of feedback,rating and taking screenshot
  • Provided a option to cancel screenshot
  • Articles classification via APIs like,

ZohoSalesIQ.FAQ.setDepartmentVisibility(boolean visibility),

ZohoSalesIQ.FAQ.setCategoryVisibility(boolean visibility)

Bug Fix:

  • java.lang.NoSuchFieldError: No static field bottom_layout of type I in class is fixed
  • Fixed the flickering of launcher button
  • Fixed the upload of low quality image while sending through take picture option

SDK v1.2.5

14 June, 2018 

Enhancement:

  • Updated translated contents
  • Connectivity improvements

SDK v1.2.4

23 May, 2018  

Bug Fix:

  • The bugs in the previous version have been fixed

SDK v1.2.3 

10 April, 2018 

Features:

  • Zoho SalesIQ-SDK rolls out the first phase of updates in compliance with GDPR - Learn more

Enhancement:

  • API improvements and essentially some conversation UI Improvements

Bug Fix:

  • The bugs in the previous version have been fixed

v1.2

SDK v1.2

25 February, 2018  

Features:

  • Introducing article feature, where the visitor can access frequently wanted articles right on their chat window - Learn more

Enhancement:

  • API improvements and essentially some conversation UI improvements

Bug Fix:

  • The bugs in the previous version have been fixed

v1.1

SDK v1.1

11 December, 2017 

Features:

  • Introducing conversation chat view to refer to previous conversations without searching for chat transcript email

Enhancement:

  • UI revamp of chat messages

Bug Fix:

  • The bugs in the previous version have been fixed

SDK v1.0.4

19 September, 2017  

Enhancement:

  • This update includes few UI improvements 

Bug Fix:

  • The bugs in the previous version have been fixed

SDK v1.0.2

16 August, 2017  

Features:

  • Introducing hide/show chat launcher button to indicate online and offline status to web-visitors

Enhancement:

  • This update had been adopted to OREO android version

Bug Fix:

  • Issues in file sharing, memory leak

SDK v1.0.1

27 July, 2017  

Features:

  • End chat implementation facilitated to end/wrap up chat conversations in visitor end

Bug Fix:

  • The bugs in the previous version have been fixed

SDK v1.0

14 June, 2017  

Features:

  • The initial release of SalesIQ-SDK introduced visitor tracking and live chat services