Yes, SalesIQ has got Zobot. A custom bot building platform with which one can build powerful bots that are programmable, customizable and contextual.

Yes, Zobot has a preview window right next to the scripting screen. So, you can always check how your bot will assist/function even before you publish on your website.

To set up a Zobot:

1. Go to Settings > Zobot > click Add a Bot.

2. In the create a bot section, first, provide a name and description for your Zobot (an appropriate name suggested.)

3. Then, choose the website where you would like to use the bot from the drop-down.

4. Once, you choose the website, the departments section will appear displaying the departments available on the following website. You can choose the departments you would like to map your bot, by default all the department will be selected.

5. In Choose visitor type, you can set criteria to initiate the bot to trigger a custom message to the visitor.

6. You can Set Working Hours for your bots. Thus, your bot can take over when your operators are not available or busy. You can even choose your bot to assist after the standard business hours.

7. You can enable the Allow Handoff option if you wish to provide an option to connect the visitors to human operators during the conversation.

8. Then, choose a platform to build your bot from SalesIQ Script, Dialogflow or Zia (upcoming.)

9. Script your bot according to your business needs. 

10. Finally, Publish the Bot. 

Yes, we also have some most asked, ready-made bot templates across different verticals in our gallery that can help you get started. Please click here for bot Sample Scripts.

To set up a Zobot:

1. Go to Settings > Zobot > click Add a Bot.

2. In the create a bot section, first, provide a name and description for your Zobot (an appropriate name suggested.)

3. Then, choose the website where you would like to use the bot from the drop-down.

4. Once, you choose the website, the departments section will appear displaying the departments available on the following website. You can choose the departments you would like to map your bot, by default all the department will be selected.

5. In Choose visitor type, you can set criteria to initiate the bot to trigger a custom message to the visitor.

6. You can Set Working Hours for your bots. Thus, your bot can take over when your operators are not available or busy. You can even choose your bot to assist after the standard business hours.

7. You can enable the Allow Handoff option if you wish to provide an option to connect the visitors to human operators during the conversation.

8. Then, choose a platform to build your bot from SalesIQ Script, Dialogflow or Zia (upcoming.)

9. Script your bot according to your business needs. 

10. Finally, Publish the Bot. 

Check out this webinar, it would help you understand how to code the bot and the basics of the Zobot.

The Zobot is a bot development platform available inside SalesIQ. With this SalesIQ users can build compelling bots to automate the customer interactions. We can program the bot to respond, act, and qualify customers. Zobots maintain a conversation with a user in natural language, understand the intent of the user, and send a response based on business rules and data of the organisation. And they can be run on both websites and mobile applications.

Currently, Zoho SalesIQ offers 5 different platforms on which you can build your Zobots - SalesIQ Scripts, Zia Skills, Dialogflow, Watson and Webhooks.

In the Zobot, we have display cards that you can use to display different types of output to your visitors. One such display card is Image. Using this card, you can attach and send images to your website visitors.

Yes, there are integrations available in the Zobot. You can create various bots agents using Dialogflow and Watson to assist your visitors and integrate them with the Zobot. To know more, click here.

Yes, the Zobot supports the rich-text format. Zoho SalesIQ has input cards and display cards to collect input from and display output to visitors respectively. You can find more information about the list of cards offered here.

Yes, you can have any number of dates and time slots. Learn more.

Yes, you can share your location with website visitors using the Zobot. For this, you have features called input cards. You can use the Location widget to share your location.

Yes, you can share your location with website visitors using the Zobot. For this, you have features called input cards. You can use the Location widget to share your location.

Yes, you can enable the Zobot when visitors click on the widget. For this, you have to set the Trigger Visitors criteria to 'Click on the widget'.

Yes, you can do so. For this, you need to set criteria in the Choose Visitor Type section.

Yes, you can set avatars based on the personality of your Zobots.

If you have a fully built bot engine already, you can integrate it with Zoho SalesIQ's Zobot using Webhooks.

Yes, you can offer response suggestions to your website visitors. Learn More.

Yes, you can connect your Zobot with third-party services. You need to create Connections to do so.

Yes, all visitors who are connected to the Zobot can be seen on the SalesIQ dashboard.

Yes, you can use the Zobot for lead generation. Here are some Sample Scripts that might help.

Yes, you can use the Zobot for lead generation. Here are some Sample Scripts that might help.