Check Out What’s New in Zoho SalesIQ

Zoho SalesIQ | February 27, 2019 | 2 min read

Zoho SalesIQ, a prospect and customer engagement platform for both websites and mobile apps, has a number of new additions to its feature set that will help you continually scale your business.

What's New in Zoho SalesIQ

Let’s take a look at the new set features and learn how you can utilize them on a regular basis.

Build your own Chat Bots

With 15+ chatbot templates and multiple drag-and-drop widgets, our Zobot is deeply programmable and easy to customize for every business need. Learn how by checking out our guide to create your first bot.

Make audio calls anytime 

Tired of long chats? Get on a call and resolve issues quicker. What if you miss a call or get busy on another call? Don’t worry, your visitor can still leave a voice message.

Self-help with in-chat knowledge base  

Place FAQs and help articles within the chat window. Answer the common and simple questions before the user asks you. Can chatbots pull relevant articles during conversations? Find out here.

Enhanced Visitor Identification 

Our integration with Clearbit adds another dimension to your lead qualification process. All you need is  the email address of the visitor. This feature is available for Basic, Professional and Enterprise plans.

Get notified for every visitor

Low website traffic or very high bounce-rate? Don’t worry, Zoho SalesIQ Mobile App notifies you every time a new/returning visitor lands on your website or app. This feature is even more powerful with CRM integration by notifying you when a visitor is a CRM lead, contact or open potential.

Design your chat window  

Customize your window appearance, configure the chat behavior, set visitor input fields, and create your own auto-responses. In short, build a live chat window matching your own tastes and preferences.

Chat live within mobile apps

Mobilisten, our native mobile SDK for both iOSAndroid, supports intuitive features such as push notifications, media sharing, chat history and call/voice messaging. There is also support for chatbots as well.

Create leads, tickets, and track campaigns

Now you can add leads & prospects into Salesforce while you engage with them. If you are a Zendesk user, easily create tickets from your live chat window, or see who’s visiting your website via email campaigns with our Mailchimp integration.

Want to check these features right away? Go ahead and Access Zoho SalesIQ.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

~