Deliver great service, right off the bat.
It's meaningless to worry about how many software licenses to buy, especially when you're a startup or a small business. We figured you'd rather be concentrating on building a customer service culture inside your company. Naturally, our new free plan gives you 3 users free to help you get a head start with your customer support.
All the Helpdesk Essentials.
We've taken time to put together all the basic things you'll need to start your customer service operation. The new free plan supports all channels that are critical to startups and small businesses. If that's not enough, you can set up an SLA and uphold all your service commitments as well. For those of you who use Google Apps, we have an integration there too!
Rebrand. And, customize.
Rebrand and customize Zoho Desk according to the specific needs of your business. Add your logo & brand colors, associate your domain, create custom fields and make Zoho Desk truly work for your business!
Track. Improve. Surprise Customers.
Even the smallest customer service operations need to track a few simple metrics and improve. So, we've factored that into the new free plan too. In fact, a set of pre-defined reports is already waiting for you inside the Reports dashboard.