IQ ShopFloor: A smarter retail management application for your business

This is a guest post by Jayesh Sonawane, Founder & CEO at Incquet Solutions, a Zoho Partner based out of India. In this blog, he highlights how IQ ShopFloor, a comprehensive retail management application, can transform retail operations with enhanced capabilities and help businesses achieve greater efficiency.

Retail businesses interact with customers more frequently and directly than many other industries. When the in-store experience falters, whether due to slow checkout, inventory mix-ups, or inefficient systems, it reflects poorly on the brand and leads to losing customers.

For instance, imagine you're at your local supermarket looking for mangoes. A staff member isn’t sure if there’s enough in stock, so they check the system and find the information missing or inaccurate. Naturally, you feel a bit frustrated, but you just decide to pick a few other fruits and head to the checkout—only to be delayed again by a slow, outdated billing system. That’s two hiccups in one visit, enough to make you think twice about coming back.

Now flip the scenario. You’re the store owner. Each poor interaction is a potential lost customer. That’s why a reliable, integrated, and user-friendly system is essential, not just for operations but for building customer loyalty.

That’s exactly what we solve with IQ ShopFloor—a mobile-first retail management solution built on Zoho Creator. It's designed to tackle outdated systems and elevate the customer experience. The solution handles everything from inventory and procurement to checkout and payment in a seamless way.

To understand in more depth how IQ ShopFloor can solve your retail challenges, let's dive to see what it has to offer.

What makes IQ ShopFloor different?

IQ ShopFloor stands out in a market crowded with rigid legacy retail management applications. Here’s why:

• It understands current usage of mobile devices in handling operations. In view of this, it offers store staff to scan product barcodes using smartphones and instantly add items to the cart. These items can be displayed at the checkout counter—be it on a tablet or computer—ensuring a smooth and quick transaction.

• It also eliminates the need to use traditional barcode scanners, which often result in high maintenance and upfront costs.

But IQ ShopFloor doesn’t stop at checkout; it’s built to optimize every layer of your store's daily operations. Apart from the transformational shift to mobile usage, IQ ShopFloor also includes the following capabilities:

Real-time inventory tracking

IQ ShopFloor provides a live view of your stock levels across product categories and SKUs. This helps you to avoid overstocking/stockouts and replenish inventory proactively.

Streamlined purchase order & vendor management

IQ ShopFloor automates and manages the procurement cycle, from creating purchase orders to tracking deliveries and supplier communication, all from one place.

Centralized sales and operations dashboard

You can monitor sales, track customer behavior, and view operational insights on a clean, intuitive dashboard. This empowers you to make better-informed, data-backed decisions with ease.

Seamless billing with IQ-POS

IQ ShopFloor comes with a custom widget, IQ-POS, which brings three essential capabilities to the solution:

• It accepts diverse payment methods, including cash, card, and regional digital payment systems like UPI.

• It allows multiple billing tabs for parallel checkouts, improving queue management.

• It can also be embedded into other Zoho Creator apps, making it highly reusable and flexible.

Advantages of choosing IQ ShopFloor

Here’s how IQ ShopFloor brings real value to modern retailers:

Unified retail operations

Whether you're managing one store or many, IQ ShopFloor provides a single point of truth for all your sales, stock, and vendor data.

Improves customer experience

With mobile-based scanning and multi-tab billing, customers spend less time waiting in queues, leading to faster checkout. This boosts satisfaction and encourages repeated visits.

Efficient costs savings

Using IQ ShopFloor, you can reduce overstock, cut down on barcode scanner maintenance, and minimize manual errors, leading you save on costs.

Enhanced staff productivity

With easy-to-use systems and real-time updates, employees can respond faster, sell better, and focus on customer service.

Get IQ ShopFloor customized for your business

IQ ShopFloor isn't just a one-size-fits-all system. It's built on Zoho Creator and gives you the power to customize workflows, automate processes, and scale operations, all without the need for complex IT setups.