Last year, we launched TransMail, a transactional email service from Zoho. Through the pandemic, we helped businesses all around the world keep in touch with their customers. It helped businesses communicate crucial information to their customers through transactional emails. Our user base grew, we got tons of great feedback, and we have since been working on adding features that make the platform better for you.
As we've grown from an internal service used mainly by other Zoho products to an up-and-coming competitor in the transactional email market, we've decided to start this next phase of expansion with a new name that we feel reflects the spirit of our product. Don't get us wrong: we loved the name TransMail! But we wanted to pick something less dry and technical and more aspirational and forward-looking.
That's how we decided on our new name: ZeptoMail!
For those of you who don't know, a zeptosecond is the shortest unit of time ever measured by science. It refers to a trillionth of a billionth of a second or .00000000000000000001 seconds. It's as close as science has gotten to quantifying something that's instantaneous.
Although zeptosecond delivery speeds are a scientific impossibility (so far!), we're dedicated to delivering your transactional emails as quickly as current technology allows. In addition to ensuring reliable delivery of your transactional emails, getting those emails quickly to the recipient's inbox is the key to our service. This new name is our commitment to providing an exceptional email service to all of our users.
What's different about ZeptoMail?
Nothing. Only the name of the service is changing. There will be no delivery interruptions for our existing users, and they will not need to make any changes in their current configurations. The new name will only be reflected in new configurations. In the next few days, we will be updating the new name—ZeptoMail—on the product interface and across our website. The pricing of the service, how you use it, and the features that you've been enjoying will remain unchanged.
You can write to us at email@example.com or reach out to us on our community forum.
Please let us know your thoughts in the comments and follow us on Twitter for regular updates on ZeptoMail.
Until next time, stay safe and stay happy!