The problem: Every customer wants personalised engagement, while every business wants a cost-effective means of engagement. How do you find the middle ground?
Live chat is the easiest, least expensive way to bring a personal touch to your customer interactions. Every week, more people are using live chat as their preferred communications channel. The fact is, any business who wants to stay in the game has only one choice: adapt.
We’ve heard it all before—
I bet it’s expensive.
Isn’t my business too small for that?
Well, I think we’re doing fine the way we are…
Live chat is for support, not sales.
If you have these concerns, we have something to show you. We’ve conducted a series of surveys across over 140 live chat users from more than 10 industries. This study has revealed some very surprising numbers about live chat.
To learn more about our research methods, results, and data points, give our ebook a read. It will help you understand how businesses like your can benefit from live chat for online sales and support.
You can find the free ebook here: https://www.zoho.com/salesiq/live-chat-software-buyer-guide.html
Support us on Product Hunt: https://www.producthunt.com/posts/how-to-pick-the-best-live-chat-software