Improve customer service with extensions for Zoho Desk powered by Zoho Flow

On Zoho Marketplace, we have over 950 extensions to simplify and improve everyday workflows and help make the most of Zoho products. A few months ago we decided to provide even more for our customers while showcasing the capabilities of our products. We bring you 11 extensions for Zoho Desk powered by our no-code integration platform, Zoho Flow. Automate tasks that keep you away from what you do best.

Extensions for Pre-sales operations

Connect your CRM and lead enrichment tools with Zoho Desk to personalize the pre-sales support experience and close more deals quickly and easily.

 

CapsuleCRM for Zoho Desk powered by Zoho Flow

Connect CapsuleCRM with Zoho Desk and bridge the gap between your marketing and sales teams. Sync your CapsuleCRM accounts and tasks with Zoho Desk and set up workflows to update a relevant ticket’s status when the team wins a new opportunity. Learn more 

OnePageCRM for Zoho Desk Powered by Zoho Flow

Bridge the gap between contacts and opportunities. Manage OnePageCRM contacts, accounts, and opportunities from within Zoho Desk and stay on top of every new deal in the pipeline. Learn more 

 

Upsales CRM for Zoho Desk Powered by Zoho Flow

Target customers based on chosen parameters and close deals faster. Schedule customized reports that can be sent to your team from inside Zoho Desk. Learn more

Extensions for eCommerce platforms

Connect your eCommerce platforms with Zoho Desk and get updates every time a customer cancels or modifies an order to provide timely support and ensure smooth online experiences.

Shopify for Zoho Desk powered by Zoho Flow

Easily create tickets for Shopify customers and track their order information without leaving the Zoho Desk interface. Keep track of your new Shopify customers and update an order’s ticket when the customer modifies or cancels their Shopify order. Learn more

BigCommerce for Zoho Desk powered by Zoho Flow

Create tickets for BigCommerce customers, track their order information, escalate a ticket when a customer abandons their cart, and much more, all within Zoho Desk. Learn more

Zoho Commerce for Zoho Desk powered by Zoho Flow

Automatically create support tickets for orders placed on Zoho Commerce. Allow your agents to track orders and communicate with customers without leaving Zoho Desk. Learn more

Extensions to automate texts and SMS workflows

Connect your text messaging platforms with Zoho Desk to automatically trigger text notifications when tasks are completed. Keep your customers updated at all times.

ClickSend for Zoho Desk Powered by Zoho Flow

Send SMS notifications from Zoho Desk for every newly created Zoho Desk contact, ticket, task, and ticket comment, without logging in to the ClickSend platform. Learn more

Vonage for Zoho Desk Powered by Zoho Flow

Send SMS and WhatsApp business notifications from Vonage without leaving Zoho Desk. Notifications can be triggered for every newly created Zoho Desk contact, ticket, task, and ticket comment. Learn more

Extensions to enhance productivity

Avoid switching screens to view details from different platforms. Save time and get more done.

GitHub for Zoho Desk Powered by Zoho Flow

When you connect GitHub’s developer platform to Zoho Desk, your customer support agents can easily track issues added to GitHub repositories without leaving Zoho Desk. Learn more

Clockify for Zoho Desk Powered by Zoho Flow

Track Clockify projects from inside Zoho Desk. Relevant time entries will be sent to Zoho Desk, making it easy to bill your clients for the time spent on their tasks. Learn more

Harvest for Zoho Desk Powered by Zoho Flow

Track all your different Harvest projects from inside Zoho Desk. With time entries being sent to Zoho Desk, the extension makes it easy to bill your clients for the time spent on their tasks. Learn more

Work smarter by adding new capabilities to Zoho products with business solutions from Zoho Marketplace. 

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