We are thrilled to announce that, for the fourth time in a row, G2 Crowd has named Zoho Assist as a Category Leader for Remote Desktop Software and Remote Support Software, along with the title “Users Love Us” based on its high levels of customer satisfaction and ratings from real users. We pride ourselves in putting our users first and equipping them to solve their IT problems with our platform.
Zoho Assist scored a score of 4.6 out of 5 from more than 200 users. It earned:
- 94% ease of use
- 92% meets requirements
- 94% ease of doing business
- 94% ease of setup
- 90% quality of support
- 96% ease of admin.
What’s G2 Crowd?
G2 Crowd is a business review platform that empowers business to make better buying decisions by highlighting the voice of the customer. The review platform leverages more than 650,000 independent and authenticated user reviews read by more than 3 million buyers each month. And we pride ourselves in saying that Zoho Assist is the category leader among the 119 remote support software options around the world, with the help of verified user reviews.
What we do?
Our users are our top priority, and we keep improving Zoho Assist to meet their expectations. We have kick-started this year by releasing major features such as support for Raspberry Pi and our brand-new mobile App for iOS and Android. You can check out the highlights from our recent releases here. And more is coming in 2019, so stay tuned!
Customer satisfaction is extremely important to us, and we’d love to hear your feedback about your experience using Zoho Assist! You can share it by visiting this page and submitting your review.
If you haven’t tried Assist yet and those reviews make you curious, try it out today and see what Zoho Assist can do for you.