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Zoho Assist built for modern IT teams
Managing IT doesn’t have to be complicated. Zoho Assist unifies remote support, endpoint management, patch automation, mobile device management, vulnerability management, browser security, ransomware protection, and security in one console, eliminating multiple tools and extra subscriptions. Here are the reasons why Zoho Assist is built for Modern IT teams.
If you've been exploring TeamViewer DEX as a way to proactively monitor endpoints and reduce digital friction for employees, Zoho Assist paired with Endpoint Central delivers that same unified endpoint management capability and more. Together, we combine remote support with real-time endpoint visibility, automated patch deployment, compliance monitoring, and employee self-service into a single, integrated experience, without requiring a separate DEX add-on or an enterprise-tier license. Here are the reasons why Zoho Assist is built for modern IT teams.
License tracking
Track which applications are actively used and which ones cause crashes. Analyze software usage, maintain license compliance, and reduce costs with built-in software metering that requires no external tools.
Hardware refresh planning
Zoho Assist tracks device age, battery health, and warranty status natively. Real-time telemetry across CPU, memory, disk, and GPU helps IT teams identify which endpoints need replacing and when.
Team announcements
IT can send real-time announcements to specific users or machines, collect acknowledgements, and guide employees through IT changes with a single, coordinated workflow.
Employee self-service
Employees can browse, request, and install IT-approved applications on their own through a built-in portal, significantly reducing the number of support tickets and wait times.
Just-in-time access
Employees can request temporary access to restricted applications or USB devices. The IT team approves the request and access is automatically revoked after a set period, keeping endpoints secure without blocking user productivity.
Compliance monitoring
Zoho Assist monitors devices against CIS benchmarks around the clock, covering 75+ compliance frameworks. Issues are flagged instantly, and zero-day vulnerabilities are mitigated with alternate fixes before patches arrive.
File transfer and session recording
File transfers are encrypted with 256-bit AES and support files up to 2GB in size. All sessions are recorded for audits, compliance, or training purposes, and remote control connections are protected with 128-bit AES encryption, which is included as a standard feature.
15-day free trial
Teams can explore the full platform free for 15 days—no credit card or sales call needed—with a free plan available even after the trial ends.
One suite solving every need
Zoho Assist vs. TeamViewer
Why should you choose Zoho Assist over TeamViewer?
Zoho Assist stands out as the best alternative for TeamViewer with its dependable remote support and easy access to unattended devices. Check out these key features to see why it’s a smart switch.
Software deployment
Deploy applications using more than 10,000 templates, schedule installations, and allow users to self-install applications through a portal.
Next-generation antivirus
Deliver AI-powered malware detection with MITRE TTP forensics and enable one-click recovery for compromised files.
Session recording
Record complete remote sessions for audits, reviews, and future technician training purposes.
Endpoint privilege management
Grant application-specific privileges temporarily, with access automatically revoked after a defined period to maintain security.
OS deployment and imaging
Deploy modern operating systems to any device remotely, regardless of make, with Zero Touch Deployment.
Patch management
Automate patching for more than 1,000 applications across Windows, Mac, and Linux, including zero-day patches.
Data loss prevention
Regulate data movement across cloud platforms, email, and peripherals while receiving instant alerts for policy violations.
Concurrent sessions
Handle multiple customer sessions simultaneously without lag, delays, or service interruptions.
Wake-on-LAN
Power on sleeping or shutdown computers remotely and access them from anywhere instantly.
Remote reboot
Restart remote computers and automatically reconnect without losing session control or progress.
Application control
Categorize applications as approved or unapproved and enforce Zero Trust across all endpoints with ease.
Mobile device management
Enroll, manage, and secure both BYOD and corporate devices, with the ability to remotely lock or wipe devices when required.
Zoho Assist comes with cross-platform compatibility
Switching from TeamViewer to Zoho Assist is easy
Ready to make the move? Shifting from TeamViewer to Zoho Assist is a simple and straightforward process that won’t disrupt your workflow. Start by creating your Zoho Assist account and completing the initial setup in just a few clicks.
Best of all, Zoho Assist delivers enterprise-grade security without the enterprise price tag. Whether you’re a small business or a growing team, its flexible and cost-effective plans can be tailored to match your exact needs, making it not just a replacement for TeamViewer, but a genuine upgrade.
Try Zoho Assist
Frequently asked questions
Zoho Assist stands out by combining remote support, unattended access, and endpoint monitoring into an unified platform, offering a seamless and simplified experience over TeamViewer DEX.
Zoho Assist uses AES 256-bit encryption, multi-factor authentication, and action logs to ensure every remote session is secure, compliant, and fully auditable for your organization.
Yes. Zoho Assist lets you monitor endpoints and launch remote support sessions instantly from the same dashboard, reducing response time and simplifying IT workflows significantly.
Zoho Assist is a smarter, more affordable alternative to TeamViewer DEX, offering seamless remote support, unattended access, and multi-platform compatibility. Built with native Zoho integrations, it eliminates heavy licensing costs and infrastructure complexity, making it the right fit for any enterprise.