ZeptoMail Dashboard

​Dashboard section displays an overview of your ZeptoMail account. You can navigate to Dashboard section from the left pane menu in your ZeptoMail account. The following sections will be displayed in the Dashboard:

Total Count

This section gives an overview of the mails sent from your ZeptoMail account in the last 24 hours. The data items displayed are:

  • Sent - Total number of emails processed. If your email has 1 recipient in 'to' field, 1 recipient in 'cc' field, and 1 recipient in 'bcc' field; then the total count of emails sent is 3.  
  • Soft Bounces - Number of emails that did not deliver due to temporary reasons like recipient server being down or recipient's inbox being full.
  • Hard Bounces - Number of emails that did not deliver due to permanent reasons like invalid recipient address.

Credit balance

You need to purchase credits to send transactional emails. A single credit allows you to send 10000 emails. Credit balance displays the count of credits you have left along with the Emails left and the expiry date. You can click on:

  • Buy extra credits to purchase additional credits.
  • View more details to go to the subscriptions tab where you can know the credits purchase dates, credits expiry dates, and the credits usage details.

To know more about your subscription details visit here.

Overall Report

This report helps you to make a visual comparison of your mail sending data for the last 7 days. This section displays the count of below-mentioned events:

  • Mail Sent - Total number of emails processed. If your email has 1 recipient in 'to' field, 1 recipient in 'cc' field, and 1 recipient in 'bcc' field; then the total count of emails sent is 3.  
  • Hard Bounces - Number of emails that did not deliver due to permanent reasons like invalid recipient address.
  • Soft Bounces - Number of emails that did not deliver due to temporary reasons like recipient server being down or recipient's inbox being full.
  • Click - These clicks are for the links embedded in your email body.
  • Open - Number of times the recipient opened your emails.

Note:

You have to enable Email Tracking to track the number of opens and clicks.

Export Pending Downloads

This is where all your pending export logs will be displayed. To know more about Export logs, click here.

Setup Options

You can connect a Mail Agent to your application using SMTP or API. You can click on the View setup details against the respective Mail Agent to view the Mail Agent specific configuration values. Additionally, if you are a WordPress website owner you can use the WordPress plugin for ZeptoMail to send your website specific transactional emails. The WordPress configuration details are also provided in this section.
Learn the step by step process to connect your application via SMTP/ API to ZeptoMail here.

Help Guides

Here you can quickly refer to help documents that help you set up your account and send emails.

  • Mail Agents - In this document, you can learn about setting-up your Mail Agent and how to successfully sent your first test email.
  • SPF & DKIM Info - You can refer to this section to learn how to configure SPF & DKIM for your domains.
  • SMTP & API Info - You can download the SDK file; get the SMTP configuration setting and the Send Mail Token for both API and SMTP.
  • API documentation - You can refer to sample API format, success response, failure response, and error codes.

Note:

If your SMTP application is restricting longer passwords, then you can generate a shorter password. Shorter passwords are generally less secure. Click on Generate shorter password to get your shorter password.

Pulse Report

In this section, you can generate and view comparison reports for each data below separately:

  • Mail Sent - Total number of emails processed. If your email has 1 recipient in 'to' field, 1 recipient in 'cc' field, and 1 recipient in 'bcc' field; then the total count of emails sent is 3.  
  • Hard Bounces - Number of emails that did not deliver due to permanent reasons like invalid recipient address.
  • Soft Bounces - Number of emails that did not deliver due to temporary reasons like recipient server being down or recipient's inbox being full.

Pulse Report by no of emails processed

You can select the date ranges from either of the below:

  • Last hour yesterday vs Last hour today
  • Previous 7 days vs Last 7 days

Pulse Report by date range

Unverified Domains

This section displays a list of all the unverified domains across all your Mail Agents.

List of all unverified domains in your mail agents

You can click on any of the unverified domains. This will take you to the Domains Tab. Here you will be able to complete the domain verification process for your unverified domains.​

Note:

Before you get started it is important to know that ZeptoMail is for sending transactional emails like welcome emailers, password resets emails, OTPs. We do not support sending of bulk emails or promotional emails like newsletters or marketing campaign emails. If you are looking for a bulk email provider, check out Zoho Campaigns.