How do I send WhatsApp notifications for contact persons?

Here’s how you send Whatsapp notifications for your contact persons:

  • Go to Sales on the left sidebar and select Customers.
  • Select the customer for whom you want to enable WhatsApp messaging.
  • Scroll down and click the Gear icon next to the contact person and select Edit.
  • Ensure that the customer’s phone number is right and begins with a proper country code.
  • Mark the option WhatsApp under Communication Channels.
  • Click Save and WhatsApp will be enabled for the contact person.

Was this document helpful?
Thank you for your feedback!
Want a feature?

Switch to smart accounting software. Switch to Zoho Books.   Start my free 14-day trial Explore Demo Account


Online accounting software
for small businesses.