TransMail Settings

Settings section is where you will add your Users and manage their access level permissions for your TransMail account. Also additionally, you can enable verified domains in your account across all your Mail Agents. You can click on Settings on the left panel to view Settings section. It has two sub-sections - Manage Users and Sender Domain.  

Manage Users

All the users for your TransMail account can be viewed here. For each user, their role and their associated Mail Agents can be viewed. You can filter users based on Mail Agents or roles using the filter drop-down located below Manage Users header title. 

There are 3 roles in your TransMail account:

Note:

All user roles are assigned at the Account level. TransMail does not allow the setting of Mail Agent specific user roles.

Postmaster Access Privileges

Module NameCreateViewEditDelete
Account Configuration
Mail Agent
Domains
Bounce Address Setup
Webhooks
Tracking
File Cache
Reports
Manage Users

Engineer Access Privileges

Module NameCreateViewEditDelete
Account Configuration
Mail Agent
Domains
Bounce Address Setup
Webhooks
Tracking
File Cache
Reports
Manage Users

Viewer Access Privileges

Module NameCreateViewEditDelete
Account Configuration
Mail Agent
Domains
Bounce Address Setup
Webhooks
Tracking
File Cache
Reports
Manage Users

Invite a new user to your TransMail account

  1. From the left panel, click on Settings.
  2. Click on Invite User on the top right corner.

  1. Enter Email Address of the invitee and select the appropriate Role and Mail Agents you want the invitee to have access to. Click on Invite.

  1. An invite message would have been sent to the invitee from your TransMail account. Once the invitee accepts the invitation, the user can access your TransMail account. 
  2. You can repeat the steps from 1 till 3 to add multiple users.

For all the users in your TransMail account, you can perform the following actions in the User Listing:

Associate Mail Agents to a user

  1. Click on the Add Mail Agents icon in any user card and select the Mail Agents you want the user to access. 

  1. A drop-down will appear with the list of all Mail Agents in your TransMail account.
  2. Select a Mail Agent to which this user has to be associated. A tick mark will appear against Mail Agent in the drop-down list. This indicates that the new Mail Agent is added to the user.

  1. The added Mail Agent will be displayed on the user card.

Remove associated Mail Agents for a user 

  1. Hover over Mail Agents listed within the user card. Click on Remove Mail Agent ​icon.

  1. Click on OK to confirm Mail Agent deletion for that user. 

Remove Users from your TransMail account

  1. Hover over the user, a delete icon will appear on the right side of the user card. Click on the delete icon on the right corner of that user card.

  1. Click on OK to confirm user deletion. 

Sender Domain

Verified domains in a Mail Agent can be used across all Mail Agents. For this, you need to enable the domain across all Mail Agents in this section.

Enable your Sender Domain across all mail agents

  1. From the left panel, click on Settings.
  2. Click on Sender Domain tab.

  1. Click on the toggle button across any verified domain to enable it across All Mail Agents.

  1. To disable this selection, click on the toggle button again on that domain to enable it for Only This Mail Agent.

Note:

Before you get started it is important to know that TransMail is for sending transactional emails like welcome emailers, password resets emails, OTPs. We do not support sending of bulk emails or promotional emails like newsletters or marketing campaign emails. If you are looking for a bulk email provider, you can visit Zoho Campaigns.