Deliver Unmatched Customer Service Across Multiple Channels, Multiple Languages and Multiple Time Zones.
Customer interactions from email, phone, chat, social media & more pulled into a single place. Convenience is the word.
Frequent activities ought to be automated. That's where software comes in. In other words, better productivity for your team.
Ain't no bricks without clay! Measure things that matter. Understand what & how to improve. Create more customer happiness. Now, put that in a loop.
Know more about the people behind the tickets. Understand them better. Close tickets, open happiness.
Happiness in your Language.
Help is best asked for and better delivered in native tongue. With native support for nine languages, consider that covered.
A unified customer-centric offering for
the entire customer lifecycle.
Along with all the features of the Enterprise Edition,
Zoho CRM Plus also includes email marketing, customer surveys, visitor tracking, social media marketing, project management, and advanced analytics.
We use Zoho Support everyday and it's a great support tool. The integration with Google Apps is a plus to us. Keep up the good work!