Simple, straightforward pricing.

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Monthly Yearly

*Subject to your automation credits limit. Additional usage and 3rd party automations require API credits purchased as add-ons.

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FREQUENTLY ASKED QUESTIONS

  • How does the 14-day free trial work?

    Upon signing up, you get a 14-day free trial with access to the enterprise edition. During this period, you can add a maximum of 10 users, get up to 50 documents signed, avail 10 credits each for SMS and API usage. 

  • What happens when the trial period ends?

    After the 14-day trial period, if you have not upgraded to a paid version, you will be automatically moved to our free plan, with all your data intact. You may then subscribe to our general plans / API-only plan at any time.

  • Whom should I contact for sales-related questions?

    If you have questions on the pricing, please write to us at sales@zohocorp.com.

  • Can I upgrade/downgrade/cancel my account at anytime?

    Yes. Zoho Sign is a pay-as-you-go service so you can upgrade, downgrade, or cancel at anytime.

  • How can I upgrade my account?

    The portal owner (organization administrator, also called a Super Administrator) is the only person who can upgrade the account. Log in to Zoho Sign, navigate to Settings >> Subscription details >> Upgrade and the wizard will guide you through the process.

  • When should I purchase SMS and API credits?

    If you have SMS authentication enabled, you will need to buy SMS credits to send out verification codes via SMS. If you have subscribed to the API-only plan, or availed the API add-on in the Enterprise plan for integrations, or have exhausted your automation credits for integration automations, you will need to buy API credits to get documents signed. These credits can be purchased in denominations of 50 for SMS (i.e. minimum of $10 at $0.2 per SMS credit) and 100 for API (i.e. minimum of $50 at $0.5 per API credit), subject to regional price conversion.

  • What is a document signature request?

    A document signature request is an individual digital signature workflow initiated in Zoho Sign, either from the app interface or using advanced options such as API and integration automations (both Zoho and 3rd party apps). Each document signature request is like an envelope that can contain multiple document files and multiple recipients with different roles in a specified order. Therefore, whenever a digital signature workflow is executed where documents are sent for signature, we say a document signature request has been raised or generated. In bulk send and SignForms, however, a unique request is generated for every recipient in the uploaded CSV file and every response received respectively.

  • Do signers need an account to sign the documents I send them via Zoho Sign?

    No, signers do not need an account or a subscription to sign the documents you send them via Zoho Sign. Every document signature request is sent to the signers in an email containing an exclusive signing link that allows them to access, view, and digitally sign the documents. An account or a subscription is only required for those in your organization or team who use the Zoho Sign application to self-sign business documents or send them out for signatures.