Simple, straightforward pricing.

%Volume discount available on yearly billing. Get a Quote
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*Subject to your monthly quota of automation credits. Additional usage requires Zoho Sign credits purchased as add-ons.

FREQUENTLY ASKED QUESTIONS

  • How does the 14-day free trial work?

    Upon signing up, you get a 14-day free trial with access to the Enterprise plan. During this period, you can add a maximum of 10 users and get up to 50 documents signed. 

  • What happens when the trial period ends?

    After the 14-day trial period, if you have not upgraded to a paid plan, you will be automatically moved to the Free plan, with all your data intact. You may then subscribe to our general plans / API-only plan at any time.

  • Whom should I contact for sales-related questions?

    If you have questions on the pricing, please write to us at sales@zohocorp.com.

  • Can I upgrade/downgrade/cancel my account at anytime?

    Yes. Zoho Sign is a pay-as-you-go service so you can upgrade, downgrade, or cancel at anytime.

  • How can I upgrade my account?

    The portal owner (organization administrator, also called a Super Administrator) is the only person who can upgrade the account. Log in to Zoho Sign, navigate to Settings >> Subscription details >> Upgrade and the wizard will guide you through the process.

  • Do signers need an account to sign the documents I send them via Zoho Sign?

    No, signers do not need an account or a subscription to sign the documents you send them via Zoho Sign. Every document signature request is sent to the signers in an email containing an exclusive signing link that allows them to access, view, and digitally sign the documents. An account or a subscription is only required for those in your organization or team who use the Zoho Sign application to self-sign business documents or send them out for signature.

  • What is a document signature request?

    A document signature request is an individual digital signature workflow initiated in Zoho Sign, either manually from the app interface or using other options such as API, mobile SDKs, automations, custom functions, and integrations across both Zoho and 3rd-party apps. Each document signature request is like an envelope that can contain multiple document files and can be sent to multiple recipients with different roles in a specified order. Whenever a digital signature workflow is executed and documents are sent for signature, we say that a document signature request has been raised or generated. In the bulk send and SignForm features, a unique request is generated for every recipient in the uploaded CSV file and every response received respectively.

  • When should I purchase Zoho Sign credits?

    You need to purchase Zoho Sign credits to use features and functionalities that incur additional cost - to send out signer authentication codes via SMS, to receive signed responses via SignForms, to sign documents with QES or via 3rd-party DSC providers, to timestamp documents, and to send documents for signature via bulk send, API, mobile SDKs, high volume automations, custom functions, and advanced integrations. If you have subscribed to the Enterprise plan, automations across Zoho apps will first consume automation credits and start consuming Zoho Sign credits only upon exhaustion of your monthly automation credits. However, if you have subscribed to the API-only plan, you will need to purchase Zoho Sign credits to get documents signed as there is no other associated subscription cost. Document signature requests raised via API or 3rd-party apps always consume Zoho Sign credits irrespective of your subscription plan.