Simple and transparent pricing. Only pay for what you use.

Frequently asked questions

• How is an API plan different from other paid plans?

  The API plan gives you access to Zoho Sign features only through APIs (automation), whereas our other paid plans are offered to users who are interested in using features directly from Zoho Sign's web and mobile interface.

• How does the API licensing work?

  You need to purchase Zoho Sign API credits in denominations of 100. For example, at $0.5 per credit, you can purchase a minimum of one hundred credits to be added to your account for $50.

• What if I want to use Zoho Sign with its built-in interface and also use APIs for integration?

  You can use Zoho Sign with its built-in interface across the web and mobile platforms even with an API-only license. However, you will continue to be charged on the basis of usage, even for the documents sent for signatures using the interface. Alternatively, you can pay a flat price and subscribe to our Enterprise Edition, and purchase API credits as add-ons based on your API usage needs. This way, you will be able to access Zoho Sign from our web and mobile apps, as well as API.

• What do I get for one credit?

  Every time a document signature request is created and submitted to be sent for signatures using API, one API credit gets deducted from your account. API credit consumption is strictly confined to sending documents out for signature. Other API actions such information fetch calls, update calls, user & account management calls do not consume any API credits.

• Do I have to pay to try the API?

  No. You can sign up for the trial account that offers all of the features, including the API. When you're ready, you can purchase additional credits as per your requirements.

• How do you notify me when I'm running out of credits?

  You can configure add-on alerts in your account settings where you can set low and critically low API limits. You will receive an email reminder to purchase additional API credits when the credits remaining in your account drop to these limits.

• How long are my credits valid?

  Your API credits don't have an expiry date. They remain valid as long as your account has a valid API-only or Enterprise license.

• Do you offer dedicated API technical support?

  Yes. We provide 24/5 API technical support for both trial and paid users, except on public holidays.