Simple and transparent pricing. Only pay for what you use.

Frequently asked questions

• How is an API plan different from other paid plans?

  The API plan gives you access to Zoho Sign features only through APIs (automation), whereas our other paid plans are offered to users who are interested in using features directly from Zoho Sign's web and mobile interface.

• How does the API licensing work?

  You need to purchase Zoho Sign API credits in denominations of $50. For example, you get one hundred credits added to your account for $50.

• What do I get for one credit?

  For each API signature request call, one credit will be deducted from your account. Data fetch API calls will not consume credits.

• How long are my credits valid?

  Your credits will expire three months after your purchase. You need to consume them before they expire, or purchase additional credits, which will reset the expiration date back another 3 months.

• What if I want to use Zoho Sign with its built-in interface and also use APIs for integration?

  You can subscribe to our Enterprise Edition (not available in other plans) and add API credits to your account. This way, you will be able to access Zoho Sign from our web and mobile apps, as well as via API.

• Do I have to pay to try the API?

  No. You can sign up for the trial account that offers all of the features, including the API. When you're ready, you can purchase additional credits as per your requirements.

• How do you notify me when I'm running out of credits?

  We will alert you via email when you reach 80% of your credits limit. You can purchase additional credits according to your needs and avoid running out.

• Do you offer dedicated API technical support?

  Yes. We provide 24/5 API technical support for both trial and paid users, except on public holidays.