Putting customer satisfaction at the heart

Zoho Subscriptions fits our business' needs quite well. We provide a number of different subscription services to our customers that require different plans, products, add-ons as well as different subscription periods. These tasks are difficult to handle using our back-end systems, so having Zoho Subscriptions and its easy integrations makes it so much easier for our sales and support team to create and manage our customers' subscriptions. All in all, we're delighted with Zoho Subscriptions (and many of the other Zoho apps as well!), and the customer support has been phenomenal and above all fast. Read more The ability to create and manage subscriptions in very few clicks has been great. Particularly this in combination with the Workflow Automation makes it very painless to create subscriptions. Moreover, it gives us a swift and simple overview of our subscribers, making it faster and easier to find recurring customers."

Martin Kjeld Pedersen

Head of Communications FieldSense

"Zoho Subscriptions is instrumental in running the day-to-day operations of our small business. We run all of our credit card processing through it in connection with Stripe. It is super easy to collect and store payment information for our customers and has a suite of features that make billing easy for me and my team. We use several PCI-compliant hosted payment pages and integrate them right on our website. Plus, their customer service is fast and easy. I've never waited for more than a minute to be connected to someone over the phone which is a life-saver. They go above and beyond to ensure our needs are met. Highly recommended!"

Cameron Smith

CEO, Colorado Tire Storage

"Zoho Subscriptions is the perfect solution for us at TeeBase. The internal subscription management process is now 100% automatic: invoicing, alerts, renewal, all of it is under control. It is easy to set templates, price lists, and reports for managing the sales team and the entire business. We also appreciate the support we got the few times we needed it: quick, smart, and accurate. Zoho Subscriptions is an efficient and versatile solution for the organizations that are working with subscriptions. Last but not least, the tight integration with Zoho Books and Zoho CRM makes managing all business information a breeze."

Michele Mantovani

Director, Teebase

"I was looking for an easy, clean and intuitive way to manage subscriptions, that would be flexible enough to adapt to my specific needs for the Swiss market, as well as be very cost-efficient. Zoho Subscriptions has met all of my expectations." Read Case Study

Aron Martinez

CEO & Owner, AMWeb

"As a company that offers monthly parking, we wanted an easy way to manage the subscriptions of our customers for all of our locations. Zoho Subscriptions is perfect for that. It handles both ours and our customers' needs. The best part for us is how quickly everything can be done. Even setting up payments for a new location takes less than a minute. Simply put, our business couldn't run without Zoho Subscriptions."

Rick Fadden

CEO, Bentley Parking Services LLC

"Zoho Subscriptions has totally transformed our subscription management. In the past, we had no transparency with fees and collected funds as well as very limited subscription management tools. We now have the system fully automated with Zoho APIs and we also provide the ability for our customers to self-manage their subscription in Portal. The reporting is also excellent. Thanks for creating such a great product!"

Zalman Kagan

Director of Web and Information, BECO Management

"We were looking for an efficient and versatile platform to handle our subscriptions and invoicing. This process is now easy thanks to Zoho Subscriptions. Also, integrating with payment gateways has never been faster."

Samir

Technology Director, Tuispace Web Design Company

"At first I thought I had all the tech needed to operate a successful subscription business. However, once I got my hands on Zoho Subscriptions, I realized how much peace of mind I get from automating the simple tasks. Zoho Subscriptions has helped me shift from a one-off payment business with some subscriptions, to a full-blown subscription based business model. The tight integration with Zoho Books has made our work much easier, and we continue to get the exceptional support we're used to."

Yigal Lavi

Angalia

"Zoho Subscriptions was the best in (meeting) all our criteria- payment gateways, regular AR functionality, ease of use, online and offline invoicing, API. We are also extremely happy with the responsiveness of their support team." Read Case Study

Lasse Hoydal

CEO & Owner, EuroBox

"I moved to Zoho Subscriptions as it answers ALL of my dream questions which my previous service couldn’t. One of the features that I like in Zoho Subscriptions is the ability to memorize the payment informations. Besides this, Zoho Subscriptions has many other intuitive features which I really appreciate and they clearly strive for happy customers and keeps their word across all their agents (They must have a REALLY good CRM to keep track! :P). Read more Really pleased at their willingness to work with their customers and provide excellent help and service!! My entire business depends on their softwares, and they've earned my business for life."

Phillip Powell

CEO, Phillip's Flags

"It's very easy to keep track of subscriptions without the fear of missing to bill."

"As a cloud-based SaaS subscription business, Zoho Subscriptions is a 100% perfect fit for us. It's great to not have to worry about invoicing customers as the process is automatic. We were manually invoicing before and it was a pain to chase customers for payments. Having customer's credit cards on file and charging them automatically makes the whole process smooth and seamless. We love it and would highly recommend it to anyone with a subscription/SaaS business."

Hari Iyer

Founder, SyncEzy

"Vor kurzem haben wir ein Produkt auf den Markt gebracht, bei dem viele Kunden über ein Abo häufige kleine Zahlungen leisten. Ich habe nach einem System gesucht, dass es dem Kunden ermöglicht online, direkt aus unserer Software, ein Abo abzuschließen und zu verwalten. Zoho Subscriptions bietet in Zusammenarbeit mit dem Zoho CRM alle nötigen Features, von Kundenbetreuung, E-Mail Newsletter, Kunden-Portal bis hin zur API zur Weiterverarbeitung der Daten in anderen Systemen. Zoho Subscriptions lässt sich schnell aufsetzen und anpassen. Und wenn am Anfang doch nicht alles so reibungslos klappt, ist der Zoho E-Mail Support gut erreichbar und hilft geduldig bei allen Fragen weiter."

Frank Schulze

Geschäftsführer, HeadApp

"Zoho Subscriptions is like a dream come true to SAAS based business. There are certain features on which Zoho scores high, like the integrating with multiple payment gateways, automating subscription management, notification on various messaging platform, payment feeds from banks and automatically matching it to corresponding invoices and above all, they have open APIs. Read more I have high praise for the Zoho support team. They have always been responsive and never missed any opportunity to make sure that I am getting ROI on Zoho products."

Vivek Saini

Founder & Director, Quick Dry Cleaning Software

"Zoho Subscriptions has basically changed the way we interact with our members and has optimized our process to a point where we save several hours each month in managing our recurring billing & accounting."

Gary Cige

Founder, Usine IO

"Zoho Subscriptions' API is open and well documented. We found that whatever was possible through their interface was also possible through their API. This made the integration process quick and easy."

Robert Ingberg

Technical Supervisor, Mobile Loyalty

"Zoho Subscriptions is a great tool for automating subscription management. We are happy with its API capabilities helping us integrate with third parties easily. The development team has the momentum to implement new features quite fast. A must have for SaaS businesses!"

Xavi Novella

Operations Director, Dexma

"We use Zoho Subscriptions to manage the invoicing and payment processing end of our business. Zoho Subscriptions and Zoho Books integrates seamlessly and it allows us to focus on delivering services to our clients instead of managing billing headaches. I've also had great experience with their support and I recommend it to anyone considering their options."

Brock Andersen, CPA

Managing Partner, Independent Contractor Tax Advisors

"In all the chaos of a tech startup, backend systems can be a total time drain. We sought a solution that would allow consistency through an entire sales process, and Zoho Subscriptions fit the bill where payment processing is concerned. Read more It was incredibly simple to implement, and their support team went above and beyond in helping us migrate sensitive credit card information from our old system to the new.
The result is complete unity among departments. Any changes made in Zoho CRM automatically update in Zoho Subscriptions and Zoho Books, and vice versa. Our CRM now displays subscription data and invoices under each customer account, making it incredibly easy for our support team to have a birds-eye view in any situation. The end result is an elevated level of service for our customers.
Most importantly, we feel confident in our backend ability to scale up our operation over time. We couldn’t be happier with Zoho Subscriptions, and we would recommend the service to anyone.

Morgan Dailey

Cofounder and VP of Customer Experience, Opiniion

"Already, we can see a difference in how we are going to manage our subscription service. It has a very, very simple and easy to use interface. So, we have seen a big difference." Read Case Study

Ryan Libbey

Senior Digital Product Manager, Faith Music Missions

"I was looking for a no brainer service to handle recurring billing for Artsper. Zoho Subscriptions is the perfect subscription billing software. It is smooth and easy to configure without any technical skills. We now have hundreds of customers whom we charge on monthly subscription basis."

Hugo Mulliez

Founder, Artsper

"We are into music education and we work on a subscription model, where students make fee payments every few months. In the beginning, it was very difficult for us to track the payments using Microsoft Excel. We also tried other software but ultimately, none of them ever worked according to our needs. Then we found Zoho Subscriptions. It has made it effortless for us to track fee payments and student records, and also sends students a reminder when their fee is due. I am very glad that I chose Zoho Subscriptions for my business."

Milton Lance

Director, The Music School Bangalore

"An excellent, automated software with great customer service."